Anyone help with this, PLEASE?  The customer is quite upset.

 

Thank you,

Sean

 

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Sean Devoy
Sent: Wednesday, March 18, 2015 3:46 PM

To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Call intercept.

 

Yes, that is what I pass to the intercept call vie the dialplan/database.  Check the log:

 

62cc7ef5-f121-4fa2-97be-e45ff28d9c95 Dialplan: sofia/external/20@fs_esta.bizfocused.com Action intercept(${db(select/esta_call_pickup_uuid/10)})

. . . .

62cc7ef5-f121-4fa2-97be-e45ff28d9c95 EXECUTE sofia/external/20@fs_esta.bizfocused.com intercept(574583db-22d2-4b7f-a9a4-3cadd419b93d)

 

 

Sean

 

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West
Sent: Wednesday, March 18, 2015 3:39 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Call intercept.

 

intercept takes a UUID, not an extension number.

 

On Wed, Mar 18, 2015 at 2:12 PM, Sean Devoy <sdevoy@bizfocused.com> wrote:

Hi All,

 

I have directed call intercept running via dialplan **\d\d  (two digit extensions).

 

In this pastebin:  https://pastebin.freeswitch.org/24023

 

You should see a call come from the IVR into “MAINLINE” which dials ext 10, then after delay adds other extensions.  In this case, the person from extension 10 was at extension 20 and dialed **10.  They report it did not work.  I must say I am not clear if it worked or not.  It appears to work, but ended with sofia/external/20@fs_esta.bizfocused.com has executed the last dialplan instruction, hanging up.

 

Can someone who is more log savvy than I review that log and tell me what happened?

 

Perhaps my dialplan is missing something:

 

    <extension name="directed-call-pickup">

      <!-- picks up the call with db key saved like this:             <action application="db" data="insert/ESTA_call_pickup_uuid/223/${uuid}"/>  -->

      <condition field="destination_number" expression="^\*\*(\d\d)$">

        <action application="answer"/>

        <action application="set" data="intercept_unanswered_only=true"/>

        <action application="intercept" data="${db(select/esta_call_pickup_uuid/$1)}"/>

        <action application="sleep" data="2000"/>

      </condition>

    </extension>

 

I see in the log the uuid for the appropriate call is in the intercept statement.  After intercept, I am missing something to bridge the 2 legs together?

 

Thanks,

Sean Devoy

 

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

 

--

Brian West
brian@freeswitch.org

Twitter: @FreeSWITCH , @briankwest
http://www.freeswitchbook.com
http://www.freeswitchcookbook.com

ClueCon 2015 Call for Speakers | Register TODAY!

T:+19184209001 | F:+19184209002 | M:+1918424WEST (9378)
iNUM:+883 5100 1420 9001 | ISN:410*543 | Skype:briankwest

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org