Hello FS experts, Resending the below - not sure what is causing the issue - there is sufficient system cpu and men Sent from my iPhone On Jun 28, 2022, at 10:06 PM, Adiseshu Channasamudhram <csadi@hotmail.com> wrote Hello There, I'm having the below audio issue and would really appreciate any help Caller =======Carrier========FS SBC======IVR When i took a packet capture on the FS, I could observe that the audio stream quality from IVR to SBC is really good when compared to the audio quality stream between the SBC and the caller. Bad quality => first syllable of certain words lost, choppy ... Using PCMU 8K on both legs ... Between SBC and IVR - Max Delta is 96ms, max jitter is 22.5 Between sbc and caller - max delta is 120 and max jitter is 9.5 Any suggestion or help would be greatly appreciated Regards A