15 Jul
2014
15 Jul
'14
3:41 p.m.
I don't think we have a way without changing the code. The reason for this is pretty much every provider has a fairly short limit on ring time. If you want to make it sound like ringing, you can use a tone stream of the appropriate ring tone as your music on hold. This will actually be answered already, but will sounds like the call is still ringing. Mike On Jul 15, 2014, at 11:33 AM, Michael Huber <michael.huber.2932@gmail.com> wrote:
Hey there!
I was wondering if there is any possibilty to use "mod_fifo" but do NOT answer a call immediately. Instead there should be just a ringing to the originator while being in the queue but NO answer to the call until an agent pick up the call.
Can anybody help?