Of course you are right the first time AM! Should I also be answering before bridging calls? From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Anthony Minessale Sent: Tuesday, April 09, 2013 3:02 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Lost connection during voicemail session Look at more of the log and see if the channel was ever answered. If you are routing the call to voicemail by way of dial-plan just add the answer app before you reach voicemail. On Tue, Apr 9, 2013 at 1:54 PM, Sean Devoy <sdevoy@bizfocused.com> wrote: HI, I had a user say she got disconnected from voicemail and wanted to know why. I saw in the log where she called in, listened, pressed 1, listened again and then: 2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:247 Handle play-file:[voicemail/vm-listen_saved.wav] (en:en) 2013-04-09 11:14:37.134093 [DEBUG] switch_ivr_play_say.c:1332 Codec Activated L16@16000hz 1 channels 20ms 2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK] 2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK] 2013-04-09 11:14:38.094065 [DEBUG] switch_core_session.c:975 Send signal sofia/external/<ext>@<our dom> [BREAK] 2013-04-09 11:14:38.114065 [DEBUG] sofia.c:5599 Channel sofia/external/<ext>@<our dom> entering state [terminated][487] 2013-04-09 11:14:38.114065 [DEBUG] switch_channel.c:2994 (sofia/external/<ext>@<our dom>) Callstate Change EARLY -> HANGUP 2013-04-09 11:14:38.114065 [NOTICE] sofia.c:6383 Hangup sofia/external/<ext>@<our dom> [CS_EXECUTE] [ORIGINATOR_CANCEL] So if FS says she hung up and she says FS hung up, is it safe to say her internet connection failed momentarily? Also, why "Callstate Change EARLY -> HANGUP". Shouldn't it be "Callstate Change ACTIVE -> HANGUP"? Thanks, Sean _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com <mailto:MSN%3Aanthony_minessale@hotmail.com> GTALK/JABBER/PAYPAL:anthony.minessale@gmail.com <mailto:PAYPAL%3Aanthony.minessale@gmail.com> IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org <mailto:sip%3A888@conference.freeswitch.org> googletalk:conf+888@conference.freeswitch.org <mailto:googletalk%3Aconf%2B888@conference.freeswitch.org> pstn:+19193869900
