Hi, My user (who has reported no answer calls as "dropped" in the past) has reported a call to this number dropped twice while still ringing. Can some tell me what happened? It looks like the dialed number has a timeout for time allowed to ring or something similar???? 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [DEBUG] switch_core_codec.c:248 sofia/internal/111@my-sip.domain.com Restore previous codec PCMU:0. 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [NOTICE] switch_ivr_originate.c:3713 Hangup sofia/external/13032672947 [CS_CONSUME_MEDIA] [NO_ANSWER] 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:585 (sofia/external/13032672947) Running State Change CS_HANGUP (Cur 2 Tot 8701) 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:848 (sofia/external/13032672947) Callstate Change RINGING -> HANGUP 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:850 (sofia/external/13032672947) State HANGUP 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] mod_sofia.c:460 Channel sofia/external/13032672947 hanging up, cause: NO_ANSWER 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] mod_sofia.c:528 Sending CANCEL to sofia/external/13032672947 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [INFO] mod_dptools.c:3631 Originate Failed. Cause: NO_ANSWER 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [NOTICE] switch_channel.c:4941 Hangup sofia/internal/111@my-sip.domain.com [CS_EXECUTE] [NO_ANSWER] 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:60 sofia/external/13032672947 Standard HANGUP, cause: NO_ANSWER 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:850 (sofia/external/13032672947) State HANGUP going to sleep 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:620 (sofia/external/13032672947) State Change CS_HANGUP -> CS_REPORTING 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:585 (sofia/external/13032672947) Running State Change CS_REPORTING (Cur 2 Tot 8701) 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:936 (sofia/external/13032672947) State REPORTING 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:174 sofia/external/13032672947 Standard REPORTING, cause: NO_ANSWER 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:936 (sofia/external/13032672947) State REPORTING going to sleep 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [DEBUG] switch_core_session.c:2905 sofia/internal/111@my-sip.domain.com skip receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already) 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:651 (sofia/internal/111@my-sip.domain.com) State EXECUTE going to sleep