The easiest way to implement such a feature would be to look at the default extension logic, then where it goes to voicemail have that return the caller to its previous destination (which would be the receptionist). I don't have an example of this on hand but it shouldn't be difficult to do. On Mon, Jan 18, 2016 at 9:29 AM, Blake Priddy <blake@cogents.io> wrote:
So I have this school that FS is installed at in Arkansas. They want this feature that they had before with their last install called call return? Basically from what I can interpret from him is that when a user transfers to another user and they do not answer, the receptionist wants the call to ring back to her so she can either take a message or direct the call elsewhere. Without the caller having to leave a voicemail, hang up, then call back to tell the receptionist that they were not available. Does anyone know the feature I am talking about and how can I implement this into FS. Thanks y'all! :) --
Blake Priddy Cogents Technologies, LLC. (501) 786-1434 blake@cogents.io http://cogents.io
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