What firmware are you running on this phone? -- Brian West brian@freeswitch.org FreeSWITCH Solutions, LLC PO BOX 2531 Brookfield, WI 53008-2531 Twitter: @FreeSWITCH , @briankwest http://www.freeswitchbook.com http://www.freeswitchcookbook.com T: +1.918.420.9001 | F: +1.918.420.9002 | M: +1.918.424.WEST iNUM: +883 5100 1420 9001 ISN: 410*543 Skype:briankwest PGP Key: http://www.bkw.org/key.txt (AB93356707C76CED) On Feb 5, 2014, at 11:11 PM, Lyle Pratt <lylepratt@gmail.com> wrote:
Hi Guys,
When I press the HOLD button (or start to transfer someone, join a conference, etc) the configured hold music will not play.
I previously had this working in production, but all of the sudden it is no longer working I can't figure out why. It works fine in my development environment on my local network, but not when I'm registering to Public IPs. I first thought it was a Polycom specific NAT issue, but then I tried it with a different phone (Cisco) from a different network with no success either.
Here is a Pastebin of the Freeswitch console logs when I press the hold button on my device and no hold music occurs. http://pastebin.com/p6xtwyz7
Does anyone have any ideas on how on earth I messed this up? Its the last piece of the puzzle I have in completely getting this working! Any help appreciated.
Thanks, Lyle Pratt