2 Jun
2009
2 Jun
'09
12:01 p.m.
Hi, I read the fifo section of the wiki and what is not clear are: What is the meaning of fifo_orbit_announce? What is the meaning of fifo_override_announce? Is it possible to create a scenario where the caller can hear "Agent #123 is going to attend to your call"? Any help will be greatly appreciated. Thanks, JB