Hi, I think you count with several tools to "clean-up" the calling list. You could use call progress detection to detect if the number is active. Also, you could use answer machine detection to verify if a real person is at the other end. Even you could use ASR and TTS in a script to get some interaction from the called person. However, you could never get sorted all cases, for example, the number could be a good one but belong to another person or it belong to the main number of a company. FS give some tools. I quite sure you can do some tone detection (busy, no answer, sit, reorder, disconnect, etc) , take a look at: http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_tone_detect http://wiki.freeswitch.org/wiki/Early_Media http://wiki.freeswitch.org/wiki/Mod_spandsp About answer machine detection, I not sure how good is FS. Take a look to: http://wiki.freeswitch.org/wiki/Mod_avmd http://wiki.freeswitch.org/wiki/Mod_vmd You could combine a third party tool to make the work, check this link http://www.sangoma.com/products/call_center_software/netborder_call_analyzer... I hope this helps you On 2/19/2013 3:07 PM, Michael Collins wrote:
Well, pretty much the only way to guarantee that a number is working is to call it and see what happens. I suspect Ken Rice has some experience in this area and I'd definitely like to hear it. If anyone else has thoughts I'd like to hear them as well.
-MC
P.S. - Why does the customer think that calling the number and playing a short message will take too long? Also, what is the customer's primary concern about the web leads having non-working numbers? Is it because they have humans manually dialing them and it's a waste of time when the person comes across a bad number?
On Tue, Feb 19, 2013 at 8:40 AM, Sean Devoy <sdevoy@bizfocused.com <mailto:sdevoy@bizfocused.com>> wrote:
HI All,
My web site customer’s call center claims that 1/3 of their web leads have nonworking phone numbers. Short of calling it, is there any way with FS (or even a paid service) to determine if a given phone number is a working number? I would like to make an Ajax SOAP call to a PHP page that checks (or dials) the number and returns a status for the validity of the phone number.
I have an LUA script that will call, play a short message and hang up, but the customer thinks that may take too long.
Any ideas?
Thanks,
Sean
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
No virus found in this message. Checked by AVG - www.avg.com <http://www.avg.com> Version: 2012.0.2238 / Virus Database: 2639/5616 - Release Date: 02/19/13
-- Atentamente, *Dario García* Consultor. CCCT, Nivel C2, Sector Yarey, Mz, Ofc. MZ03a. Caracas-Venezuela. Teléfono: +58 212 9081842 Cel: +58 412 2221515 dgarcia@anew.com.ve http://www.anew.com.ve
