X-lite does not support transfers. You can purchase Bria, which does support transfers. You can also use a different soft-phone, such as FSClient (Windows only), MicroSIP (Windows), or some of the many others out there. You can also use X-Lite if you enable a DTMF sequence to trigger a transfer. In the example configuration files look in conf/dialplan/default.xml and features.xml. Specific in the Local_Extension part of default.xml you will see some bind_meta_app actions. *1 is blind x-fer and *4 is att x-fer. -MC On Fri, Mar 1, 2013 at 3:20 AM, Vishal Kakkar <vishal.kakkar@gmail.com>wrote:
Hi all,
We are using x-lite for agents to answer calls using fifo module.
When an agent A picks up the call,First queued customer is dequeued and connected to that agent A. Now in case this agent A finds himself unable to satisfy customer issue He/She would like to transfer the customer a leg to another agent B (whose extension is known to agent A).
Please share how can we implement this.
Thanks a lot.
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org