X-lite does not support transfers. You can purchase Bria, which does support transfers. You can also use a different soft-phone, such as FSClient (Windows only), MicroSIP (Windows), or some of the many others out there. You can also use X-Lite if you enable a DTMF sequence to trigger a transfer. In the example configuration files look in conf/dialplan/default.xml and features.xml. Specific in the Local_Extension part of default.xml you will see some bind_meta_app actions. *1 is blind x-fer and *4 is att x-fer.

-MC

On Fri, Mar 1, 2013 at 3:20 AM, Vishal Kakkar <vishal.kakkar@gmail.com> wrote:
Hi all,

We are using x-lite for agents to answer calls using fifo module.

When an agent A picks up the call,First queued customer is dequeued and connected to that agent A.
Now in case this agent A finds himself unable to satisfy customer issue He/She would like to transfer the customer a leg to another agent B (whose extension is known to agent A).

Please share how can we implement this.

Thanks a lot.

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