mercutioviz wrote:
Hey all, we need bodies in IRC! It's Friday, let's have a good group to answer questions and help all the newbies. The following opinions are based on mine and/or others whom I had spoken to w.r.t FS.
1. FS needs to setup/provide a good forum, instead of the unfavorable mailing list. I tried to bring in as many newbies and/or other PBX users as I could (at least 4 newbies) and none of them has shown up. I followed up with them and got several answers. One of them is I had had my share with mailing lists in the past and I don't like to deal with it again. I sure don't mind if FS has a good forum to attend. One managed to lurk around and told me that there are a lot of FS experts here trying to help, but she wouldn't understand at all when reading the replies addressed to some posts. She told me the replies/suggestions were brief and vague with no examples to lead/guide any newbies to make them trying to understand. Honestly, I agree with her. This leads me to the next item below. 2. When helping a newbie, try to explain in more detail (best with an example) and don't be brief. For instance, when I posted http://freeswitch-users.2379917.n2.nabble.com/More-questions-migrating-from-... this asking for some help, I know everyone, including Antonio, had voluntarily tried to help. However, telling a newbie like me to use param is really not going to help at all, let alone may completely discourage a newbie who tries to learn FS. Some people, be it a newbie or an expert, will learn better to understand through examples. For sure, we don't really want to encourage any spoon fed activities here. 3. The Wiki needs to be revised with additional examples. There may be some few good suggestions with examples replied to the posts that helped the posters. Perhaps, one needs to make sure those good suggestions with examples get added to the Wiki for others benefit. The http://wiki.freeswitch.org/wiki/Dialplan_XML Dialplan XML and http://wiki.freeswitch.org/wiki/SIP_Provider_Examples SIP Provider Examples are two good examples to follow. This way, a newbie can learn easier, instead of bombarding the list with the same questions from time to time. The following is a bit off topic, but may be related. I did briefly attend the past conference and noticed the speaker requested the audiences to spread out and bring in additional FS users to attend the next conference room. I believe there must be tons of VoIP users out there who still don't know anything about FS and are frequent members of many VoIP forums will be interested in FS as well as its conference calls. Some of them may be pheasants in VoIP world and don't know much how to get into the conference lines facility that they never heard of while others are merely hesitant because they can't find a simple number to dial into the conference room from an ATA device. For instance, I recently (as far back as 3 weeks ago) told someone in a VoIP forum about FS conference calls and even provided the http://wiki.freeswitch.org/wiki/FS_weekly_2010_09_15 link (at the time). He replied back and told me that he doesn't know how to make his VoIP device to support a SIP URI dial into the conference line. Perhaps, this person may not sound like a good candidate at all, but at least this goes to show FS conference call facility has at least a weak point. If FS were to provide other means, i.e. SIPBroker, iNum, e164, etc., for any VoIP users to dial into the conference calls, then I believe this will add more audiences to the FS conference room. ----- don't and stop are the ONLY two 4-letter words considered offensive to men, but not when used together. -- View this message in context: http://freeswitch-users.2379917.n2.nabble.com/Get-on-IRC-day-tp5615890p56163... Sent from the freeswitch-users mailing list archive at Nabble.com.