13 Oct
2017
13 Oct
'17
10:25 a.m.
Hi again, Ok, let me change my question a little bit, how can I do an attended transfer if I am working with mod_callcenter and agent is in uuid_standby mode ? Hope this question is less specific and will receive more suggestions. Thanks in advance. On Wed, Oct 11, 2017 at 9:24 PM, Khalil Khamlichi <khamlichi.khalil@gmail.com> wrote:
Hi,
I am trying to make an att_xfer from api.
con.execute('att_xfer','sofia/gateway/provider/%s' % dstNumber, uuid)
all is working, except when agent presses feature key 0 to bridge both parties, his uuid_standby call hangs-up too and so he is out of the queue and needs to log in again.
Is there any solution to this problem?
Thanks in advance.
Khalil