doing an att_xfer from within a uuid_standby session (mod_callcenter)
Hi, I am trying to make an att_xfer from api. con.execute('att_xfer','sofia/gateway/provider/%s' % dstNumber, uuid) all is working, except when agent presses feature key 0 to bridge both parties, his uuid_standby call hangs-up too and so he is out of the queue and needs to log in again. Is there any solution to this problem? Thanks in advance. Khalil
Hi again, Ok, let me change my question a little bit, how can I do an attended transfer if I am working with mod_callcenter and agent is in uuid_standby mode ? Hope this question is less specific and will receive more suggestions. Thanks in advance. On Wed, Oct 11, 2017 at 9:24 PM, Khalil Khamlichi <khamlichi.khalil@gmail.com> wrote:
Hi,
I am trying to make an att_xfer from api.
con.execute('att_xfer','sofia/gateway/provider/%s' % dstNumber, uuid)
all is working, except when agent presses feature key 0 to bridge both parties, his uuid_standby call hangs-up too and so he is out of the queue and needs to log in again.
Is there any solution to this problem?
Thanks in advance.
Khalil
participants (1)
-
Khalil Khamlichi