Thanks for the replies and ideas Gabe and Avi. It seems Ben is wrong and FS people may have some good ideas. Thanks for the scolding Ben, always helpful when requesting new ideas. -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Gabriel Gunderson Sent: Wednesday, January 23, 2013 8:42 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] CRM and FreeSwitch On Wed, Jan 23, 2013 at 6:00 PM, Sean Devoy <sdevoy@bizfocused.com> wrote:
A customer has asked if anyone has any experience integrating FreeSwitch into a CRM (Customer Relationship Manager)?
I am a little puzzled by the request.
No need to be puzzled, this stuff is all over the place. Here's an example: http://www.five9.com/call-center-software/crm-integration.htm It's pretty valuable if done right (BTW, I'm not suggesting five9s does is right, I've never used them). Best, Gabe _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org