AASTRA Download user guides at http://www.aastra.com Hold: press HOLD button Retrieve Hold: press blinking line key Transfer (attended): press XFER, dial destination, press DIAL, wait for answer, announce call, hangup to complete transfer Transfer (blind): Press XFER, dial destination, press DIAL, hangup *Retrieve VM: See message wait light; dial *98 *Transfer caller directly to VM: Press XFER, dial **, dial extension number, hangup *Call directly to user`s VM to leave message: Dial **, dial extension number, leave message *Intercom call: Dial **, dial extension number, dial *1 (only works with phones that support hands-free auto-answer) 3-way call: With first call in progress, press CONF, dial 2nd party, press CONF again Would someone be so kind as to explain how to setup the items with a * next to them in FreeSWITCH. Thanks, Craig (Trying hard to be a FreeSWITCH convert) Smith