On Tue, Aug 10, 2010 at 2:32 PM, Craig Smith <craigesmith@gmail.com> wrote:

AASTRA Download user guides at http://www.aastra.com

Hold: press HOLD button

Retrieve Hold: press blinking line key

Transfer (attended): press XFER, dial destination, press DIAL, wait for answer, announce call, hangup to complete transfer

Transfer (blind): Press XFER, dial destination, press DIAL, hangup

*Retrieve VM: See message wait light; dial *98

*98 is already in the default dialplan. It is just like dialing 4000 or dialing one's own extension

*Transfer caller directly to VM: Press XFER, dial **, dial extension number, hangup

**XXXX currently is used for intercept (i.e. call pickup) However, I threw this extension together quickly for a proof of concept: <extension name="Direct to VM"> <condition field="destination_number" expression="^##(\d+)$"> <action application="voicemail" data="default ${domain_name} $1"/> </condition> </extension> Use ## + extension number to dial straight to VM

*Call directly to user`s VM to leave message: Dial **, dial extension number, leave message

Same as above

*Intercom call: Dial **, dial extension number, dial *1 (only works with phones that support hands-free auto-answer)

This is totally doable but I don't see any examples on the wiki. (However, I know it's doable because we do it in the CudaTel.) I will research and let you know what I find. -MC P.S. - The best way to be a FreeSWITCH convert is to buy our new book! :P