I noticed that I failed to include the URL for the project before. https://github.com/treveradams/openerp-freeswitch-connector This release, other than a few small bugs, is about 99.99% feature complete. There is now a "Open calling applicant" menu under Human Resources/Recruitment. This will allow you to open the applicant, the job, or refuse the applicant when the call is incoming or active. https://github.com/treveradams/openerp-freeswitch-connector/blob/master/READ... Again, I would love to have feed back. I haven't yet cleaned up all the documentation and comments. That will be something I work on this week and next. I will also be working on fixing up some of the forms to remove references to Asterisk, etc., as well as removing unneeded fields. Thank you, Trever