Don't forget about our two books: http://link.packtpub.com/nuIOlX https://www.packtpub.com/freeswitch-1-0-6-build-robust-high-performance-tele... They discuss items 1 and 2 in pretty good detail, especially chapter 6 of the "bridge" book (it has a bridge on the cover) -MC On Thu, Sep 27, 2012 at 5:53 AM, Gabriel Gunderson <gabe@gundy.org> wrote:
On Thu, Sep 27, 2012 at 6:32 AM, Nitin Tomer <ntomer@newgen.co.in> wrote:
1. An end-customer calls, the call is handled by mod_ivr. 2. Customer is presented with a menu, she makes selection and also enters some identification. Her call is parked on a pre-decided extension and an entry is made in a database for this call. This entry will hold the selections made by the caller and the extension where call is parked.
<SNIP>
Please guide me on how can do points 1 & 2.
1) http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_ivr#General_Concept 2) http://wiki.freeswitch.org/wiki/Mod_db#mod_db ?
Gabe
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Michael S Collins Twitter: @mercutioviz http://www.FreeSWITCH.org http://www.ClueCon.com http://www.OSTAG.org