14 Jan
2012
14 Jan
'12
10:41 p.m.
does anyone have a cdr viewer or method that can help me determine the total minutes for all calls on a specified DID for the hour/day/month to date? I would like a method to generate such a report and maybe have it emailed on a 24 hour basis to the person in charge of the DID. the following I have seen in the past with any method to find the original program that would give an output like this. Calls by Day, DNIS -> DID ACCOUNT-> Friday, 8/19/11 (Eastern Standard Time) Daily Month to Date (Start of Month = Day 21) Day DNIS DNIS Group Total Calls Minutes of Use Average Hold Time (Minutes) Total Calls Minutes of Use Average Hold Time (Minutes) – No rows –