17 Nov
2010
17 Nov
'10
10:45 p.m.
Hi, I have set up an auto atendant where it is allowed to dial an extension directly. The problem: If I hear the music I choose "120". --> The extension is not found. If I check the log I find that actually "11220" was searched. This extension does not exist. Can you somebody tell me, why "120" will be recognised and searched as "11220". I have called from my mobile phone. The extensionnumber was chosen with this. I have typed the digits pretty fast. These ware definitly not typed double. Thank you for the ideas. With kind regards, I.