Would need to see the full sip trace to answer this. A debug log with sip trace is most useful
On Dec 11, 2018, at 11:02 PM, George <sat@calgaryit.com> wrote:
when I call a local 311 number, the call goes through, I hear the first announcement, after with time the call is supposed to get transferred to a second IVR which should give the choices of departments, the call just goes silent and eventually gets hung on on.
FreeSWITCH Version 1.8.2-3-a98a958ac3~64bit (-3-a98a958ac3 64bit) Debian 9.6
this is what my FS sends back to the provider:
v=0 o=FreeSWITCH 1544570427 1544570429 IN IP4 10.185.45.238 s=FreeSWITCH c=IN IP4 10.185.45.238 t=0 0 m=audio 16506 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendonly a=ptime:20
the provider says its because the a=sendonly I am not receiving the announcements
any help on this?
Thank You, George