10 Nov
2015
10 Nov
'15
4:15 p.m.
Hello. We have two freeswitch, load balansing schema is implemented. All work well but mod_callcenter. We have recognised that if member was queued by one freeswitch in cli of other freeswitch appears messages: 2015-11-10 14:09:46.068909 [DEBUG] mod_callcenter.c:1108 Updated Agent user1@tl0001 set state = Receiving 2015-11-10 14:09:46.068909 [ERR] mod_callcenter.c:1522 Member 4957211388 <4957211388> with uuid 87916504-879b-11e5-b8ef-47aae95f691f in queue callcenter@tl0001 is gone just before we assigned an agent 2015-11-10 14:09:46.068909 [DEBUG] mod_callcenter.c:1108 Updated Agent user1@tl0001 set state = Waiting and after that member "hangs" in queue for ever. Please, any help with this problem. WBR Alex M.