26 Nov
2012
26 Nov
'12
11:53 a.m.
Dears 1. In some occasion I get the caller-id with an extension, and in other occasions I get the caller-id without an extension. How do I make sure that I always get the caller-id with an extension? 2. Soon after I perform a recording, I hear a tick sound (like hanging up) and then the call continues without any problems. This situation is very confusing for our customers as they believe that the call was disconnected (because of the tick sound). How can I avoid the tick sound that causes the confusion? Thanks