[Freeswitch-users] IVR UI/UX design
Sam van Herwaarden
svanherwaarden at precisionag.org
Thu Oct 15 04:28:36 UTC 2020
Thanks, all, for the useful input!
On Wed, Oct 14, 2020 at 4:53 PM Avi Marcus <avi at avimarcus.net> wrote:
> As an example: when I call a place for the first time, I have to hear the
> whole menu to see which option sounds closest to what I need.
> Of course by that time I've forgotten which digit it is, and I need to
> listen again.
> On Fri, Oct 9, 2020, 5:12 PM Frederic Jean <makafre at gmail.com> wrote:
>> - The more options in a menu the more chance your caller will need to
>> have a menu repeated;
>> - Always provide a key to repeat the menu and optimize the waiting time
>> for key input so that callers have enough time;
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> Build your next product on our scalable cloud platform.
> Join our online community to chat in real time
> Professional FreeSWITCH Services
> sales at freeswitch.com
> Official FreeSWITCH Sites
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
-------------- next part --------------
An HTML attachment was scrubbed...
More information about the FreeSWITCH-users