[Freeswitch-users] fifo off-hook agent on multiple queues ?

Khalil Khamlichi khamlichi.khalil at gmail.com
Tue Nov 14 12:38:41 UTC 2017


in other words, how to I run "fifo", "queueX at cc1 out wait" for
multiple queues ?

On Tue, Nov 14, 2017 at 12:29 PM, Khalil Khamlichi
<khamlichi.khalil at gmail.com> wrote:
> Ok I was in doubt because  I am having difficulty getting this to work:
>
> fifo_member add queue1 at cc1 user/1000
> fifo_member add queue2 at cc1 user/1000
> fifo_member add queue3 at cc1 user/1000
> fifo_member add queue4 at cc1 user/1000
>
> I run these commands when user dials to login to queue:
> "fifo", "queue1 at cc1 out wait"
> "fifo", "queue2 at cc1 out wait"
> "fifo", "queue3 at cc1 out wait"
> "fifo", "queue4 at cc1 out wait"
>
> result : Agent is on an off-hook session but only in queue1 at cc1, when
> call comes from other queues they just ring on his second line
> ignoring his on going off-hook fifo session.
>
>
>
> On Mon, Nov 13, 2017 at 4:30 PM, Michael Jerris <mike at jerris.com> wrote:
>>
>>> On Nov 11, 2017, at 12:34 PM, Khalil Khamlichi <khamlichi.khalil at gmail.com> wrote:
>>>
>>> Hi,
>>>
>>> In FIFO, Can we put an agent in off-hook mode in multiple queues so
>>> that he receives calls from multiple queues on same off-hook session ?
>>>
>>
>> Yes
>>
>>
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