[Freeswitch-users] fifo off-hook agent on multiple queues ?

Khalil Khamlichi khamlichi.khalil at gmail.com
Thu Nov 16 20:39:04 UTC 2017


Hi Mike,

Should I just consider it not possible and move on ? I am trying to
move to mod_fifo from mod_callcener because I am seeing some ghost
calls caused by mod_callcenter on the server.

Thanks in advance for your help.

On Tue, Nov 14, 2017 at 12:38 PM, Khalil Khamlichi
<khamlichi.khalil at gmail.com> wrote:
> in other words, how to I run "fifo", "queueX at cc1 out wait" for
> multiple queues ?
>
> On Tue, Nov 14, 2017 at 12:29 PM, Khalil Khamlichi
> <khamlichi.khalil at gmail.com> wrote:
>> Ok I was in doubt because  I am having difficulty getting this to work:
>>
>> fifo_member add queue1 at cc1 user/1000
>> fifo_member add queue2 at cc1 user/1000
>> fifo_member add queue3 at cc1 user/1000
>> fifo_member add queue4 at cc1 user/1000
>>
>> I run these commands when user dials to login to queue:
>> "fifo", "queue1 at cc1 out wait"
>> "fifo", "queue2 at cc1 out wait"
>> "fifo", "queue3 at cc1 out wait"
>> "fifo", "queue4 at cc1 out wait"
>>
>> result : Agent is on an off-hook session but only in queue1 at cc1, when
>> call comes from other queues they just ring on his second line
>> ignoring his on going off-hook fifo session.
>>
>>
>>
>> On Mon, Nov 13, 2017 at 4:30 PM, Michael Jerris <mike at jerris.com> wrote:
>>>
>>>> On Nov 11, 2017, at 12:34 PM, Khalil Khamlichi <khamlichi.khalil at gmail.com> wrote:
>>>>
>>>> Hi,
>>>>
>>>> In FIFO, Can we put an agent in off-hook mode in multiple queues so
>>>> that he receives calls from multiple queues on same off-hook session ?
>>>>
>>>
>>> Yes
>>>
>>>
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