[Freeswitch-users] fifo off-hook agent on multiple queues ?

[Khalil Khamlichi]

Ok I was in doubt because  I am having difficulty getting this to work:

fifo_member add queue1 at cc1 user/1000
fifo_member add queue2 at cc1 user/1000
fifo_member add queue3 at cc1 user/1000
fifo_member add queue4 at cc1 user/1000

I run these commands when user dials to login to queue:
"fifo", "queue1 at cc1 out wait"
"fifo", "queue2 at cc1 out wait"
"fifo", "queue3 at cc1 out wait"
"fifo", "queue4 at cc1 out wait"

result : Agent is on an off-hook session but only in queue1 at cc1, when
call comes from other queues they just ring on his second line
ignoring his on going off-hook fifo session.



On Mon, Nov 13, 2017 at 4:30 PM, Michael Jerris <mike at jerris.com> wrote:
>
>> On Nov 11, 2017, at 12:34 PM, Khalil Khamlichi <khamlichi.khalil at gmail.com> wrote:
>>
>> Hi,
>>
>> In FIFO, Can we put an agent in off-hook mode in multiple queues so
>> that he receives calls from multiple queues on same off-hook session ?
>>
>
> Yes
>
>
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