[Freeswitch-users] Mod_callcenter question
Kamil Nigmatullin
kamil.nigmatullin at gmail.com
Tue Mar 14 06:28:27 MSK 2017
Thanks, good idea. I will do that.
Where can I post this feature to some wishlist so developers would
implement it later?
2017-03-12 5:21 GMT+06:00 Ítalo Rossi <italo at freeswitch.org>:
> You can create a queue for each manager and set a short timeout, if
> timeout occurs fallback the calls to the other queue and so on
>
>
> On 3 March 2017 at 03:08:13, Kamil Nigmatullin (
> kamil.nigmatullin at gmail.com) wrote:
>
> I have CRM system and all out clients are devided between managers. CRM
> system knows who is client's manager. So on incoming call I want to try
> first this manager, and if he is not answering then route him to another
> manager. Is there a way to do so somehow passing parameters to callcenter
> application. I want to get all this call through mod_callcenter to keep
> statistics and queuing correct.
>
>
> --
> Kamil Nigmatullin
> Skype: kamil.nigmatullin
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--
Kamil Nigmatullin
Tel: 77272323748
mob: 7 (707) 2517003
Skype: kamil.nigmatullin
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