<div dir="ltr"><div>Thanks, good idea. I will do that.<br></div>Where can I post this feature to some wishlist so developers would implement it later? <br></div><div class="gmail_extra"><br><div class="gmail_quote">2017-03-12 5:21 GMT+06:00 Ítalo Rossi <span dir="ltr"><<a href="mailto:italo@freeswitch.org" target="_blank">italo@freeswitch.org</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word"><div id="m_3476883464106492147bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px;color:rgba(0,0,0,1.0);margin:0px;line-height:auto">You can create a queue for each manager and set a short timeout, if timeout occurs fallback the calls to the other queue and so on</div><div><div class="h5"> <br> <div id="m_3476883464106492147bloop_sign_1489274457570065920" class="m_3476883464106492147bloop_sign"></div> <br><p class="m_3476883464106492147airmail_on">On 3 March 2017 at 03:08:13, Kamil Nigmatullin (<a href="mailto:kamil.nigmatullin@gmail.com" target="_blank">kamil.nigmatullin@gmail.com</a>) wrote:</p> </div></div><blockquote type="cite" class="m_3476883464106492147clean_bq"><span><div><div></div><div><div><div class="h5">
<div dir="ltr">I have CRM system and all out clients are devided
between managers. CRM system knows who is client's manager. So on
incoming call I want to try first this manager, and if he is not
answering then route him to another manager. Is there a way to do
so somehow passing parameters to callcenter application. I want to
get all this call through mod_callcenter to keep statistics and
queuing correct.<br>
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<div class="m_3476883464106492147gmail_signature" data-smartmail="gmail_signature">
<div dir="ltr">Kamil Nigmatullin<br>
Skype: kamil.nigmatullin</div>
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</blockquote></div><br><br clear="all"><br>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr">Kamil Nigmatullin<br>Tel: 77272323748<br>mob: 7 (707) 2517003<br>Skype: kamil.nigmatullin</div></div>
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