[Freeswitch-users] MWI not sent

[Peter Steinbach]

Hello Michael,

with parameter “send-message-query-on-register“ in internal sofia profile it works during registration, without this parameter is does not.

Best regards
Peter



On 12/19/17 16:09, Michael Jerris wrote:
> if you do a voicemail to the user very soon after it registers (within seconds) does it work?
>
>> On Dec 19, 2017, at 6:49 AM, Peter Steinbach <lists at telefaks.de> wrote:
>>
>> I have a Yealink T46G registered at our Freeswitch machine. MWI is
>> enabled on the Yealink Phone, I see a "message-summary" entry in
>> sip_subscriptions. So I think, presence is setup fine
>>
>> Content of the sip_subscriptions table:
>> "proto" "sip_user" "sip_host" "sub_to_user" "sub_to_host"
>> "presence_hosts" "event" "contact" "call_id" "full_from" "full_via"
>> "expires" "user_agent" "accept" "profile_name" "hostname" "network_port"
>> "network_ip" "version" "orig_proto" "full_to" "id"
>> "sip" "200" "fs00.my.domain" "200" "fs00.my.domain" "" "message-summary"
>> """Peter3 Buero"" <sip:200 at 192.168.1.72:5060>"
>> "0_3056780279 at 192.168.1.72" """Peter3 Buero""
>> <sip:200 at fs00.my.domain:5060>;tag=1082071637" "SIP/2.0/UDP
>> 192.168.1.72:5060;branch=z9hG4bK2245575863" "1513683832" "Yealink
>> SIP-T46G 28.80.0.130" "application/simple-message-summary " "internal"
>> "fs01.my.domain" "5060" "192.168.1.72" "-1" ""
>> "<sip:200 at fs00.my.domain:5060>;tag=WdayfEpssASN" "2821206"
>>
>> Events are enabled on the freeswitch console
>> /events MESSAGE_QUERY MESSAGE_WAITING
>>
>> When a voicemail is recorded, I see a number of recurring events on the
>> console (see below), but no NOTIFY message is sent to the phone.
>> However, after a while (after 10min or even after hours) the phone
>> receives its message.
>> When I delete all VM messages, the MWI is never sent to the phone,
>> although messages are prepared (MWI-Messages-Waiting: no), as I can see
>> them on the console.
>>
>> If I set the parameter “send-message-query-on-register“ in internal
>> sofia profile, then MWI is updated with every register to the phone.
>> Alos on every restart of the phone. But as we cannot use short intervals
>> intervals due to some reason, this is not the solution.
>>
>> Anybody has a hint, how to solve this?
>>
>>
>> Example messages:
>> RECV EVENT
>> Event-Name: MESSAGE_QUERY
>> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
>> FreeSWITCH-Hostname: fs01.my.domain
>> FreeSWITCH-Switchname: fs01.my.domain
>> FreeSWITCH-IPv4: 192.168.1.9
>> FreeSWITCH-IPv6: ::1
>> Event-Date-Local: 2017-12-19 12:27:40
>> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
>> Event-Date-Timestamp: 1513682860739342
>> Event-Calling-File: sofia_presence.c
>> Event-Calling-Function: sofia_presence_sub_reg_callback
>> Event-Calling-Line-Number: 1736
>> Event-Sequence: 16929
>> Message-Account: sip:200 at fs00.my.domain
>> VM-Sofia-Profile: internal
>> VM-sub-call-id: 0_3056780279 at 192.168.1.72
>>
>>
>> RECV EVENT
>> Event-Name: MESSAGE_WAITING
>> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
>> FreeSWITCH-Hostname: fs01.my.domain
>> FreeSWITCH-Switchname: fs01.my.domain
>> FreeSWITCH-IPv4: 192.168.1.9
>> FreeSWITCH-IPv6: ::1
>> Event-Date-Local: 2017-12-19 12:27:40
>> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
>> Event-Date-Timestamp: 1513682860899354
>> Event-Calling-File: mod_voicemail.c
>> Event-Calling-Function: actual_message_query_handler
>> Event-Calling-Line-Number: 4036
>> Event-Sequence: 16931
>> MWI-Messages-Waiting: yes
>> MWI-Message-Account: sip:200 at fs00.my.domain
>> MWI-Voice-Message: 1/0 (0/0)
>> Sofia-Profile: internal
>> sub-call-id: 0_3056780279 at 192.168.1.72
>
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-- 
With kind regards
Peter Steinbach 

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