[Freeswitch-users] MWI not sent

[Michael Jerris]

without that setting, when sending a voicemail to the user right after they register?

> On Dec 19, 2017, at 10:26 AM, Peter Steinbach <lists at telefaks.de> wrote:
> 
> Hello Michael,
> 
> with parameter “send-message-query-on-register“ in internal sofia profile it works during registration, without this parameter is does not.
> 
> Best regards
> Peter
> 
> 
> 
> On 12/19/17 16:09, Michael Jerris wrote:
>> if you do a voicemail to the user very soon after it registers (within seconds) does it work?
>> 
>>> On Dec 19, 2017, at 6:49 AM, Peter Steinbach <lists at telefaks.de> wrote:
>>> 
>>> I have a Yealink T46G registered at our Freeswitch machine. MWI is
>>> enabled on the Yealink Phone, I see a "message-summary" entry in
>>> sip_subscriptions. So I think, presence is setup fine
>>> 
>>> Content of the sip_subscriptions table:
>>> "proto" "sip_user" "sip_host" "sub_to_user" "sub_to_host"
>>> "presence_hosts" "event" "contact" "call_id" "full_from" "full_via"
>>> "expires" "user_agent" "accept" "profile_name" "hostname" "network_port"
>>> "network_ip" "version" "orig_proto" "full_to" "id"
>>> "sip" "200" "fs00.my.domain" "200" "fs00.my.domain" "" "message-summary"
>>> """Peter3 Buero"" <sip:200 at 192.168.1.72:5060>"
>>> "0_3056780279 at 192.168.1.72" """Peter3 Buero""
>>> <sip:200 at fs00.my.domain:5060>;tag=1082071637" "SIP/2.0/UDP
>>> 192.168.1.72:5060;branch=z9hG4bK2245575863" "1513683832" "Yealink
>>> SIP-T46G 28.80.0.130" "application/simple-message-summary " "internal"
>>> "fs01.my.domain" "5060" "192.168.1.72" "-1" ""
>>> "<sip:200 at fs00.my.domain:5060>;tag=WdayfEpssASN" "2821206"
>>> 
>>> Events are enabled on the freeswitch console
>>> /events MESSAGE_QUERY MESSAGE_WAITING
>>> 
>>> When a voicemail is recorded, I see a number of recurring events on the
>>> console (see below), but no NOTIFY message is sent to the phone.
>>> However, after a while (after 10min or even after hours) the phone
>>> receives its message.
>>> When I delete all VM messages, the MWI is never sent to the phone,
>>> although messages are prepared (MWI-Messages-Waiting: no), as I can see
>>> them on the console.
>>> 
>>> If I set the parameter “send-message-query-on-register“ in internal
>>> sofia profile, then MWI is updated with every register to the phone.
>>> Alos on every restart of the phone. But as we cannot use short intervals
>>> intervals due to some reason, this is not the solution.
>>> 
>>> Anybody has a hint, how to solve this?
>>> 
>>> 
>>> Example messages:
>>> RECV EVENT
>>> Event-Name: MESSAGE_QUERY
>>> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
>>> FreeSWITCH-Hostname: fs01.my.domain
>>> FreeSWITCH-Switchname: fs01.my.domain
>>> FreeSWITCH-IPv4: 192.168.1.9
>>> FreeSWITCH-IPv6: ::1
>>> Event-Date-Local: 2017-12-19 12:27:40
>>> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
>>> Event-Date-Timestamp: 1513682860739342
>>> Event-Calling-File: sofia_presence.c
>>> Event-Calling-Function: sofia_presence_sub_reg_callback
>>> Event-Calling-Line-Number: 1736
>>> Event-Sequence: 16929
>>> Message-Account: sip:200 at fs00.my.domain
>>> VM-Sofia-Profile: internal
>>> VM-sub-call-id: 0_3056780279 at 192.168.1.72
>>> 
>>> 
>>> RECV EVENT
>>> Event-Name: MESSAGE_WAITING
>>> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
>>> FreeSWITCH-Hostname: fs01.my.domain
>>> FreeSWITCH-Switchname: fs01.my.domain
>>> FreeSWITCH-IPv4: 192.168.1.9
>>> FreeSWITCH-IPv6: ::1
>>> Event-Date-Local: 2017-12-19 12:27:40
>>> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
>>> Event-Date-Timestamp: 1513682860899354
>>> Event-Calling-File: mod_voicemail.c
>>> Event-Calling-Function: actual_message_query_handler
>>> Event-Calling-Line-Number: 4036
>>> Event-Sequence: 16931
>>> MWI-Messages-Waiting: yes
>>> MWI-Message-Account: sip:200 at fs00.my.domain
>>> MWI-Voice-Message: 1/0 (0/0)
>>> Sofia-Profile: internal
>>> sub-call-id: 0_3056780279 at 192.168.1.72