[Freeswitch-users] MWI not sent

[Michael Jerris]

if you do a voicemail to the user very soon after it registers (within seconds) does it work?

> On Dec 19, 2017, at 6:49 AM, Peter Steinbach <lists at telefaks.de> wrote:
> 
> I have a Yealink T46G registered at our Freeswitch machine. MWI is
> enabled on the Yealink Phone, I see a "message-summary" entry in
> sip_subscriptions. So I think, presence is setup fine
> 
> Content of the sip_subscriptions table:
> "proto" "sip_user" "sip_host" "sub_to_user" "sub_to_host"
> "presence_hosts" "event" "contact" "call_id" "full_from" "full_via"
> "expires" "user_agent" "accept" "profile_name" "hostname" "network_port"
> "network_ip" "version" "orig_proto" "full_to" "id"
> "sip" "200" "fs00.my.domain" "200" "fs00.my.domain" "" "message-summary"
> """Peter3 Buero"" <sip:200 at 192.168.1.72:5060>"
> "0_3056780279 at 192.168.1.72" """Peter3 Buero""
> <sip:200 at fs00.my.domain:5060>;tag=1082071637" "SIP/2.0/UDP
> 192.168.1.72:5060;branch=z9hG4bK2245575863" "1513683832" "Yealink
> SIP-T46G 28.80.0.130" "application/simple-message-summary " "internal"
> "fs01.my.domain" "5060" "192.168.1.72" "-1" ""
> "<sip:200 at fs00.my.domain:5060>;tag=WdayfEpssASN" "2821206"
> 
> Events are enabled on the freeswitch console
> /events MESSAGE_QUERY MESSAGE_WAITING
> 
> When a voicemail is recorded, I see a number of recurring events on the
> console (see below), but no NOTIFY message is sent to the phone.
> However, after a while (after 10min or even after hours) the phone
> receives its message.
> When I delete all VM messages, the MWI is never sent to the phone,
> although messages are prepared (MWI-Messages-Waiting: no), as I can see
> them on the console.
> 
> If I set the parameter “send-message-query-on-register“ in internal
> sofia profile, then MWI is updated with every register to the phone.
> Alos on every restart of the phone. But as we cannot use short intervals
> intervals due to some reason, this is not the solution.
> 
> Anybody has a hint, how to solve this?
> 
> 
> Example messages:
> RECV EVENT
> Event-Name: MESSAGE_QUERY
> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
> FreeSWITCH-Hostname: fs01.my.domain
> FreeSWITCH-Switchname: fs01.my.domain
> FreeSWITCH-IPv4: 192.168.1.9
> FreeSWITCH-IPv6: ::1
> Event-Date-Local: 2017-12-19 12:27:40
> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
> Event-Date-Timestamp: 1513682860739342
> Event-Calling-File: sofia_presence.c
> Event-Calling-Function: sofia_presence_sub_reg_callback
> Event-Calling-Line-Number: 1736
> Event-Sequence: 16929
> Message-Account: sip:200 at fs00.my.domain
> VM-Sofia-Profile: internal
> VM-sub-call-id: 0_3056780279 at 192.168.1.72
> 
> 
> RECV EVENT
> Event-Name: MESSAGE_WAITING
> Core-UUID: 1ec11171-65e9-49e5-a043-379951acfef1
> FreeSWITCH-Hostname: fs01.my.domain
> FreeSWITCH-Switchname: fs01.my.domain
> FreeSWITCH-IPv4: 192.168.1.9
> FreeSWITCH-IPv6: ::1
> Event-Date-Local: 2017-12-19 12:27:40
> Event-Date-GMT: Tue, 19 Dec 2017 11:27:40 GMT
> Event-Date-Timestamp: 1513682860899354
> Event-Calling-File: mod_voicemail.c
> Event-Calling-Function: actual_message_query_handler
> Event-Calling-Line-Number: 4036
> Event-Sequence: 16931
> MWI-Messages-Waiting: yes
> MWI-Message-Account: sip:200 at fs00.my.domain
> MWI-Voice-Message: 1/0 (0/0)
> Sofia-Profile: internal
> sub-call-id: 0_3056780279 at 192.168.1.72