[Freeswitch-users] Random [CRIT] sofia_glue.c:1031 Error creating HANDLE! when using att_xfer

Thu Apr 6 16:59:26 MSD 2017

Of course not when you keep cutting out all the info and giving us only a
small view of the logs, You need to get the logs captured from START to
FINISH with debug cranked up and sip trace on, Otherwise you're guessing
what is important for us to see.  The issue could have start many many
lines above this.

/b

On Thu, Apr 6, 2017 at 7:46 AM, Antonio Modesto <modesto916 at gmail.com>
wrote:

> Hello guys,
>
> I tried to increase sofia debug level to 9 but it gave me nothing useful:
>
> nua_common.c:108 nh_create_handle() nua: nh_create_handle: entering
> nua_common.c:122 nh_create_handle() nua(0x7f8018014150): creating handle
> 0x7f8015287660 failed
> 2017-04-06 09:23:17.300587 [CRIT] sofia_glue.c:1031 Error creating HANDLE!
> url_str=[sip:102 at 10.100.128.102:5060]
> call_id=[N/A]
> to_str=[<sip:102 at 10.100.128.102:5060>]
> from_str=["Outbound Call" <sip:106%piromax.pbx.isimples.com.br at 10.50.0.1>]
> invite_contact=[<sip:mod_sofia at 10.50.0.1:5060>]
> 2017-04-06 09:23:17.300587 [NOTICE] mod_sofia.c:117 Hangup
> sofia/internal/102 [CS_INIT] [DESTINATION_OUT_OF_ORDER]
>
> Talking to my client I managed to get some more context. This always
> happens when the person tries to transfer the same call for the second
> time. For example:
>
>
> 1) LEG A (PSTN) Calls LEG B (Bob)
> 2) Bob answers the call and tries to transfer the call to Sally
> 3) Sally answers Bob and tell him to talk to Alice and hangs up the call
> 4) Bob is now talking again to PSTN
> 5) Bob tries to transfer the call to Alice, the transfer returns
> immediately and the error above pops on the console
>
> Here is the output of *info *before calling att_xfer:
>
> https://pastebin.com/CzhMEPbB
>
>
>
>
>
>
>
> 2017-04-06 1:33 GMT-03:00 Brian West <brian at freeswitch.org>:
>
>> This issue has zero to do with file handles, its the NUA handle in Sofia.
>>
>> /b
>>
>>
>> On Wed, Apr 5, 2017 at 11:02 PM, Sergey Safarov <s.safarov at gmail.com>
>> wrote:
>>
>>> Check how many file handler allowed to create process. Default value is
>>> 1024.
>>> If this take place,  please create jira for fix
>>>
>>> ср, 5 апр. 2017, 22:52 Michael Jerris <mike at jerris.com>:
>>>
>>>> Are you forcing one of those values with a var?
>>>>
>>>> sofia loglevel all 9 may help show which one it doesn’t like, but one
>>>> of those vars printed is the wrong format.
>>>>
>>>> On Apr 5, 2017, at 2:36 PM, Antonio Modesto <modesto916 at gmail.com>
>>>> wrote:
>>>>
>>>> Hi folks,
>>>>
>>>> Some of my customers are complaining that sometimes when they are going
>>>> to transfer a call, it drops. I noticed that when this happens, freeswitch
>>>> reports the following in the console/logfile:
>>>>
>>>>
>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620
>>>> [NOTICE] switch_channel.c:1104 New Channel sofia/internal/angela
>>>> [aed6d1eb-c1fe-496f-b520-150ae
>>>> 23918a6]
>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620 [CRIT]
>>>> sofia_glue.c:1031 Error creating HANDLE!
>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 url_str=[sip:angela at 10.100.161
>>>> .3:5060;transport=udp]
>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 call_id=[N/A]
>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 to_str=[<sip:angela at 10.100.161
>>>> .3:5060;transport=udp>]
>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 from_str=["Outbound Call" <
>>>> sip:keneja%sabia.pbx.isimples.com.br at 10.50.0.1>]
>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 invite_contact=[<sip:mod_sofia
>>>> @10.50.0.1:5060>]
>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620
>>>> [NOTICE] mod_sofia.c:117 Hangup sofia/internal/angela [CS_INIT]
>>>> [DESTINATION_OUT_OF_ORDER]
>>>>
>>>>
>>>> Do you guys know what can be causing this?
>>>>
>>>> Thanks.
>>>>
>>>>
>>>> --
>>>> Atenciosamente,
>>>>
>>>> Antônio Modesto
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
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>>>>
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>>>>
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
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>>>>
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>>>
>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
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>>>
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>>
>>
>>
>> --
>>
>> *Brian West*
>> brian at freeswitch.org
>>
>> *Twitter: @FreeSWITCH , @briankwest*
>>
>> http://www.freeswitchbook.com
>> http://www.freeswitchcookbook.com
>>
>> Allison prompts for FreeSWITCH:
>>
>> *https://www.gofundme.com/allison-prompts-for-freeswitch*
>> <https://www.gofundme.com/allison-prompts-for-freeswitch>
>>
>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>
>> *T:*+19184209001 <(918)%20420-9001> | *F:*+19184209002 <(918)%20420-9002>
>> | *M:*+1918424WEST (9378)
>> *Skype:*briankwest
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
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>> http://www.freeswitch.org
>>
>
>
>
> --
> Atenciosamente,
>
> Antônio Modesto
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
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> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>

-- 

*Brian West*
brian at freeswitch.org

*Twitter: @FreeSWITCH , @briankwest*

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<https://www.gofundme.com/allison-prompts-for-freeswitch>

Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
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*T:*+19184209001 | *F:*+19184209002 | *M:*+1918424WEST (9378)
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