[Freeswitch-users] Random [CRIT] sofia_glue.c:1031 Error creating HANDLE! when using att_xfer

Thu Apr 6 17:04:58 MSD 2017

Hi,

The reason for the error is that your From uri (sip:106%piromax.pbx.isimples.com.br at 10.50.0.1) is invalid. The '%' character is used for escaping, so it must itsef be escaped (url encoded) as '%25'.

Aside from that, you should IMHO, investigate why you receive it at first.

Best regards,
-- 
Vallimamod Abdullah
SIP Solutions
vma at sipsolutions.fr
.

> On 6 Apr 2017, at 14:46, Antonio Modesto <modesto916 at gmail.com> wrote:
> 
> Hello guys,
> 
> I tried to increase sofia debug level to 9 but it gave me nothing useful: 
> 
> nua_common.c:108 nh_create_handle() nua: nh_create_handle: entering
> nua_common.c:122 nh_create_handle() nua(0x7f8018014150): creating handle 0x7f8015287660 failed
> 2017-04-06 09:23:17.300587 [CRIT] sofia_glue.c:1031 Error creating HANDLE!
> url_str=[sip:102 at 10.100.128.102:5060]
> call_id=[N/A]
> to_str=[<sip:102 at 10.100.128.102:5060>]
> from_str=["Outbound Call" <sip:106%piromax.pbx.isimples.com.br at 10.50.0.1>]
> invite_contact=[<sip:mod_sofia at 10.50.0.1:5060>]
> 2017-04-06 09:23:17.300587 [NOTICE] mod_sofia.c:117 Hangup sofia/internal/102 [CS_INIT] [DESTINATION_OUT_OF_ORDER]
> 
> Talking to my client I managed to get some more context. This always happens when the person tries to transfer the same call for the second time. For example:
> 
> 
> 1) LEG A (PSTN) Calls LEG B (Bob)
> 2) Bob answers the call and tries to transfer the call to Sally
> 3) Sally answers Bob and tell him to talk to Alice and hangs up the call
> 4) Bob is now talking again to PSTN
> 5) Bob tries to transfer the call to Alice, the transfer returns immediately and the error above pops on the console
> 
> Here is the output of info before calling att_xfer:
> 
> https://pastebin.com/CzhMEPbB
> 
> 
> 
> 
> 
> 
> 
> 2017-04-06 1:33 GMT-03:00 Brian West <brian at freeswitch.org>:
> This issue has zero to do with file handles, its the NUA handle in Sofia.
> 
> /b
> 
> 
> On Wed, Apr 5, 2017 at 11:02 PM, Sergey Safarov <s.safarov at gmail.com> wrote:
> Check how many file handler allowed to create process. Default value is 1024.
> If this take place,  please create jira for fix
> 
> 
> ср, 5 апр. 2017, 22:52 Michael Jerris <mike at jerris.com>:
> Are you forcing one of those values with a var?
> 
> sofia loglevel all 9 may help show which one it doesn’t like, but one of those vars printed is the wrong format.
> 
>> On Apr 5, 2017, at 2:36 PM, Antonio Modesto <modesto916 at gmail.com> wrote:
>> 
>> Hi folks,
>> 
>> Some of my customers are complaining that sometimes when they are going to transfer a call, it drops. I noticed that when this happens, freeswitch reports the following in the console/logfile:
>> 
>> 
>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620 [NOTICE] switch_channel.c:1104 New Channel sofia/internal/angela [aed6d1eb-c1fe-496f-b520-150ae
>> 23918a6]
>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620 [CRIT] sofia_glue.c:1031 Error creating HANDLE!
>> aed6d1eb-c1fe-496f-b520-150ae23918a6 url_str=[sip:angela at 10.100.161.3:5060;transport=udp]
>> aed6d1eb-c1fe-496f-b520-150ae23918a6 call_id=[N/A]
>> aed6d1eb-c1fe-496f-b520-150ae23918a6 to_str=[<sip:angela at 10.100.161.3:5060;transport=udp>]
>> aed6d1eb-c1fe-496f-b520-150ae23918a6 from_str=["Outbound Call" <sip:keneja%sabia.pbx.isimples.com.br at 10.50.0.1>]
>> aed6d1eb-c1fe-496f-b520-150ae23918a6 invite_contact=[<sip:mod_sofia at 10.50.0.1:5060>]
>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620 [NOTICE] mod_sofia.c:117 Hangup sofia/internal/angela [CS_INIT] [DESTINATION_OUT_OF_ORDER]
>> 
>> 
>> Do you guys know what can be causing this?
>> 
>> Thanks.
>> 
>> 
>> -- 
>> Atenciosamente,
>> 
>> Antônio Modesto
>> _________________________________________________________________________
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>> 
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> 
> _________________________________________________________________________
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> _________________________________________________________________________
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> 
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> 
> 
> -- 
> Brian West
> brian at freeswitch.org
> 
> Twitter: @FreeSWITCH , @briankwest
> 
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> 
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> 
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> 
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> 
> 
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
> 
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
> 
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> 
> 
> 
> -- 
> Atenciosamente,
> 
> Antônio Modesto
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services: 
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
> 
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
> 
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