[Freeswitch-users] Call to Group goes Unanswered

[Schneur Rosenberg]

Is it possible one of the phones had call forwarding enabled?

On Oct 17, 2016 23:22, "William Colls" <william at williamcollsassoc.ca> wrote:

>
> I have a small group defined in my set up. and normally it works as
> expected (all phones ring at the same time).
>
> The other day we had a case where an incoming call was not answered. The
> caller was prompted to enter an "external access code", which of course
> she didn't have.
>
> What should have happened?
>
> Is there a way that the group could be defined so that, if the call goes
> unanswered, the call will be directed to voicemail?
>
> Thanks for your time.
>
> William.
>
>
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