[Freeswitch-users] Call to Group goes Unanswered

[William Colls]

No call forwarding in this case.


On 2016-10-17 04:27 PM, Schneur Rosenberg wrote:
>
> Is it possible one of the phones had call forwarding enabled?
>
>
> On Oct 17, 2016 23:22, "William Colls" <william at williamcollsassoc.ca 
> <mailto:william at williamcollsassoc.ca>> wrote:
>
>
>     I have a small group defined in my set up. and normally it works as
>     expected (all phones ring at the same time).
>
>     The other day we had a case where an incoming call was not
>     answered. The
>     caller was prompted to enter an "external access code", which of
>     course
>     she didn't have.
>
>     What should have happened?
>
>     Is there a way that the group could be defined so that, if the
>     call goes
>     unanswered, the call will be directed to voicemail?
>
>     Thanks for your time.
>
>     William.
>
>
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