[Freeswitch-users] Issue with cc_warning_tone in mod_callcenter module

[Samir Doshi]

Reported https://freeswitch.org/jira/browse/FS-9723

Best Regards
--
Samir Doshi
*iNextrix Technologie**s Pvt. Ltd*.
http://www.inextrix.com



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On Tue, Nov 8, 2016 at 5:45 PM, Ítalo Rossi <italo at freeswitch.org> wrote:

> Fila a JIRA with your configs and debug logs
>
> On Tue, Nov 8, 2016 at 3:49 AM, Samir Doshi <samir.doshi at inextrix.com>
> wrote:
>
>> Hi,
>>
>> I tried with cc_outbound_announce variable but getting same result.  Not
>> getting alert tone.
>> Any other things should I look?
>>
>>
>> Best Regards
>> --
>> Samir Doshi
>> *iNextrix Technologie**s Pvt. Ltd*.
>> http://www.inextrix.com
>>
>>
>>
>> *Disclaimer:*
>> The information contained in this communication is confidential and may
>> be legally privileged. It is intended solely for the use of the individual
>> or entity to whom it is addressed and others authorised to receive it. If
>> you are not the intended recipient you are hereby notified that any
>> disclosure, copying, distribution or taking action in reliance of the
>> contents of this information is strictly prohibited and may be unlawful.
>>
>> On Sun, Nov 6, 2016 at 3:30 PM, Samir Doshi <samir.doshi at inextrix.com>
>> wrote:
>>
>>> Thanks. I will give a try and get back to you with result.
>>>
>>>
>>> Best Regards
>>> --
>>> Samir Doshi
>>> *iNextrix Technologie**s Pvt. Ltd*.
>>> http://www.inextrix.com
>>>
>>>
>>>
>>> *Disclaimer:*
>>> The information contained in this communication is confidential and may
>>> be legally privileged. It is intended solely for the use of the individual
>>> or entity to whom it is addressed and others authorised to receive it. If
>>> you are not the intended recipient you are hereby notified that any
>>> disclosure, copying, distribution or taking action in reliance of the
>>> contents of this information is strictly prohibited and may be unlawful.
>>>
>>> On Sat, Nov 5, 2016 at 1:31 AM, Ítalo Rossi <italo at freeswitch.org>
>>> wrote:
>>>
>>>> mod_callcenter.c:1776 Agent 8003 answered "Outbound Call"
>>>> <D0820833573222> from queue agent8003 at default (Recorded)
>>>>
>>>> From this line you're using callback agents and the variable should be
>>>> cc_outbound_announce instead of cc_warning_tone, this one is specific for
>>>> uuid-standby agents
>>>>
>>>> On Fri, Nov 4, 2016 at 3:36 PM, Samir Doshi <samir.doshi at inextrix.com>
>>>> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> We are doing impementation using mod_callcenter module by taking
>>>>> reference from documentation (https://freeswitch.org/conflu
>>>>> ence/display/FREESWITCH/mod_callcenter). So far everything works well
>>>>> except cc_warning_tone playback. We are never getting tone when some
>>>>> connect to agent.
>>>>>
>>>>> Debug Logs :
>>>>>
>>>>> FS cli Log : https://pastebin.freeswitch.org/view/f9be26b9
>>>>> Log with sip debug : https://pastebin.freeswitch.org/view/aab8ea85
>>>>> Log with sip debug + loglevel 9 : https://pastebin.freeswitch.or
>>>>> g/view/ff793521
>>>>>
>>>>> Any hint?
>>>>>
>>>>>
>>>>> Best Regards
>>>>> --
>>>>> Samir Doshi
>>>>> *iNextrix Technologie**s Pvt. Ltd*.
>>>>> http://www.inextrix.com
>>>>>
>>>>>
>>>>>
>>>>> *Disclaimer:*
>>>>> The information contained in this communication is confidential and
>>>>> may be legally privileged. It is intended solely for the use of the
>>>>> individual or entity to whom it is addressed and others authorised to
>>>>> receive it. If you are not the intended recipient you are hereby notified
>>>>> that any disclosure, copying, distribution or taking action in reliance of
>>>>> the contents of this information is strictly prohibited and may be unlawful.
>>>>>
>>>>> ____________________________________________________________
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>>>>
>>>>
>>>>
>>>> --
>>>> Ítalo Rossi
>>>> italo at freeswitch.org
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
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>>>> http://www.cluecon.com
>>>>
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>>>
>>
>> _________________________________________________________________________
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>>
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>
>
>
> --
> Ítalo Rossi
> italo at freeswitch.org
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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> http://confluence.freeswitch.org
> http://www.cluecon.com
>
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