<div dir="ltr">Reported <a href="https://freeswitch.org/jira/browse/FS-9723">https://freeswitch.org/jira/browse/FS-9723</a></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="color:rgb(51,51,153)"><span></span><span></span><a href="http:///" target="_blank"></a>Best Regards</span><br style="color:rgb(51,51,153)"><span style="color:rgb(51,51,153)">--</span><br style="color:rgb(51,51,153)"><span style="color:rgb(51,51,153)">Samir Doshi</span><br style="color:rgb(51,51,153)"><b><span style="color:rgb(51,51,153)">iNextrix Technologie</span></b><b><span style="color:rgb(51,51,153)"><b><span style="color:rgb(51,51,153)">s</span></b> Pvt. Ltd</span></b>.<br style="color:rgb(51,51,153)"><font size="2"><span style="color:rgb(51,51,153)"><a href="http://www.inextrix.com" target="_blank">http://www.inextrix.com</a></span></font><div style="color:rgb(51,51,153)"><br><img src="http://www.inextrix.com/wp-content/uploads/2016/01/logo_file_440.png" width="200" height="90"><br><br><b>Disclaimer:</b><br>The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.</div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Tue, Nov 8, 2016 at 5:45 PM, Ítalo Rossi <span dir="ltr"><<a href="mailto:italo@freeswitch.org" target="_blank">italo@freeswitch.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Fila a JIRA with your configs and debug logs</div><div class="HOEnZb"><div class="h5"><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Nov 8, 2016 at 3:49 AM, Samir Doshi <span dir="ltr"><<a href="mailto:samir.doshi@inextrix.com" target="_blank">samir.doshi@inextrix.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hi, <div><br></div><div>I tried with <span style="font-size:12.8px">cc_outbound_announce variable but getting same result. Not getting alert tone. </span></div><div><span style="font-size:12.8px">Any other things should I look? </span></div><div><span style="font-size:12.8px"><br></span></div></div><div class="gmail_extra"><span><br clear="all"><div><div class="m_5087638755695832856m_-5881566959845435505gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="color:rgb(51,51,153)"><span></span><span></span><a href="http:///" target="_blank"></a>Best Regards</span><br style="color:rgb(51,51,153)"><span style="color:rgb(51,51,153)">--</span><br style="color:rgb(51,51,153)"><span style="color:rgb(51,51,153)">Samir Doshi</span><br style="color:rgb(51,51,153)"><b><span style="color:rgb(51,51,153)">iNextrix Technologie</span></b><b><span style="color:rgb(51,51,153)"><b><span style="color:rgb(51,51,153)">s</span></b> Pvt. Ltd</span></b>.<br style="color:rgb(51,51,153)"><font size="2"><span style="color:rgb(51,51,153)"><a href="http://www.inextrix.com" target="_blank">http://www.inextrix.com</a></span></font><div style="color:rgb(51,51,153)"><br><img src="http://www.inextrix.com/wp-content/uploads/2016/01/logo_file_440.png" width="200" height="90"><br><br><b>Disclaimer:</b><br>The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.</div></div></div></div></div></div></div></div></div></div>
<br></span><div><div class="m_5087638755695832856h5"><div class="gmail_quote">On Sun, Nov 6, 2016 at 3:30 PM, Samir Doshi <span dir="ltr"><<a href="mailto:samir.doshi@inextrix.com" target="_blank">samir.doshi@inextrix.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Thanks. I will give a try and get back to you with result. <div><br></div></div><div class="gmail_extra"><span><br clear="all"><div><div class="m_5087638755695832856m_-5881566959845435505m_-3950670905882993284gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="color:rgb(51,51,153)"><span></span><span></span><a href="http:///" target="_blank"></a>Best Regards</span><br style="color:rgb(51,51,153)"><span style="color:rgb(51,51,153)">--</span><br style="color:rgb(51,51,153)"><span style="color:rgb(51,51,153)">Samir Doshi</span><br style="color:rgb(51,51,153)"><b><span style="color:rgb(51,51,153)">iNextrix Technologie</span></b><b><span style="color:rgb(51,51,153)"><b><span style="color:rgb(51,51,153)">s</span></b> Pvt. Ltd</span></b>.<br style="color:rgb(51,51,153)"><font size="2"><span style="color:rgb(51,51,153)"><a href="http://www.inextrix.com" target="_blank">http://www.inextrix.com</a></span></font><div style="color:rgb(51,51,153)"><br><img src="http://www.inextrix.com/wp-content/uploads/2016/01/logo_file_440.png" width="200" height="90"><br><br><b>Disclaimer:</b><br>The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.</div></div></div></div></div></div></div></div></div></div>
<br></span><div><div class="m_5087638755695832856m_-5881566959845435505h5"><div class="gmail_quote">On Sat, Nov 5, 2016 at 1:31 AM, Ítalo Rossi <span dir="ltr"><<a href="mailto:italo@freeswitch.org" target="_blank">italo@freeswitch.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>mod_callcenter.c:1776 Agent 8003 answered "Outbound Call" <D0820833573222> from queue agent8003@default (Recorded)</div><div><br></div><div>From this line you're using callback agents and the variable should be cc_outbound_announce instead of cc_warning_tone, this one is specific for uuid-standby agents</div></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="m_5087638755695832856m_-5881566959845435505m_-3950670905882993284h5">On Fri, Nov 4, 2016 at 3:36 PM, Samir Doshi <span dir="ltr"><<a href="mailto:samir.doshi@inextrix.com" target="_blank">samir.doshi@inextrix.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div class="m_5087638755695832856m_-5881566959845435505m_-3950670905882993284h5"><div dir="ltr"><div>Hi, </div><div><br></div><div>We are doing impementation using mod_callcenter module by taking reference from documentation (<a href="https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter" target="_blank">https://freeswitch.org/conflu<wbr>ence/display/FREESWITCH/mod_ca<wbr>llcenter</a>). So far everything works well except cc_warning_tone playback. We are never getting tone when some connect to agent.</div><div><br></div><div>Debug Logs : </div><div><br></div><div>FS cli Log : <a href="https://pastebin.freeswitch.org/view/f9be26b9" target="_blank">https://pastebin.freeswitch.or<wbr>g/view/f9be26b9</a></div><div>Log with sip debug : <a href="https://pastebin.freeswitch.org/view/aab8ea85" target="_blank">https://pastebin.freeswitch.or<wbr>g/view/aab8ea85</a></div><div>Log with sip debug + loglevel 9 : <a href="https://pastebin.freeswitch.org/view/ff793521" target="_blank">https://pastebin.freeswitch.or<wbr>g/view/ff793521</a></div><div><br></div><div>Any hint?</div><div><br></div><div><br></div><div><div class="m_5087638755695832856m_-5881566959845435505m_-3950670905882993284m_-4555486729390360522m_-4574178386639532710gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><span style="color:rgb(51,51,153)"><span></span><span></span><a href="http:///" target="_blank"></a>Best Regards</span><br style="color:rgb(51,51,153)"><span style="color:rgb(51,51,153)">--</span><br style="color:rgb(51,51,153)"><span style="color:rgb(51,51,153)">Samir Doshi</span><br style="color:rgb(51,51,153)"><b><span style="color:rgb(51,51,153)">iNextrix Technologie</span></b><b><span style="color:rgb(51,51,153)"><b><span style="color:rgb(51,51,153)">s</span></b> Pvt. Ltd</span></b>.<br style="color:rgb(51,51,153)"><font size="2"><span style="color:rgb(51,51,153)"><a href="http://www.inextrix.com" target="_blank">http://www.inextrix.com</a></span></font><div style="color:rgb(51,51,153)"><br><img src="http://www.inextrix.com/wp-content/uploads/2016/01/logo_file_440.png" width="200" height="90"><br><br><b>Disclaimer:</b><br>The information contained in this communication is confidential and may be legally privileged. It is intended solely for the use of the individual or entity to whom it is addressed and others authorised to receive it. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking action in reliance of the contents of this information is strictly prohibited and may be unlawful.</div></div></div></div></div></div></div></div></div></div>
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