[Freeswitch-users] Issue with cc_warning_tone in mod_callcenter module

[Ítalo Rossi]

Fila a JIRA with your configs and debug logs

On Tue, Nov 8, 2016 at 3:49 AM, Samir Doshi <samir.doshi at inextrix.com>
wrote:

> Hi,
>
> I tried with cc_outbound_announce variable but getting same result.  Not
> getting alert tone.
> Any other things should I look?
>
>
> Best Regards
> --
> Samir Doshi
> *iNextrix Technologie**s Pvt. Ltd*.
> http://www.inextrix.com
>
>
>
> *Disclaimer:*
> The information contained in this communication is confidential and may be
> legally privileged. It is intended solely for the use of the individual or
> entity to whom it is addressed and others authorised to receive it. If you
> are not the intended recipient you are hereby notified that any disclosure,
> copying, distribution or taking action in reliance of the contents of this
> information is strictly prohibited and may be unlawful.
>
> On Sun, Nov 6, 2016 at 3:30 PM, Samir Doshi <samir.doshi at inextrix.com>
> wrote:
>
>> Thanks. I will give a try and get back to you with result.
>>
>>
>> Best Regards
>> --
>> Samir Doshi
>> *iNextrix Technologie**s Pvt. Ltd*.
>> http://www.inextrix.com
>>
>>
>>
>> *Disclaimer:*
>> The information contained in this communication is confidential and may
>> be legally privileged. It is intended solely for the use of the individual
>> or entity to whom it is addressed and others authorised to receive it. If
>> you are not the intended recipient you are hereby notified that any
>> disclosure, copying, distribution or taking action in reliance of the
>> contents of this information is strictly prohibited and may be unlawful.
>>
>> On Sat, Nov 5, 2016 at 1:31 AM, Ítalo Rossi <italo at freeswitch.org> wrote:
>>
>>> mod_callcenter.c:1776 Agent 8003 answered "Outbound Call"
>>> <D0820833573222> from queue agent8003 at default (Recorded)
>>>
>>> From this line you're using callback agents and the variable should be
>>> cc_outbound_announce instead of cc_warning_tone, this one is specific for
>>> uuid-standby agents
>>>
>>> On Fri, Nov 4, 2016 at 3:36 PM, Samir Doshi <samir.doshi at inextrix.com>
>>> wrote:
>>>
>>>> Hi,
>>>>
>>>> We are doing impementation using mod_callcenter module by taking
>>>> reference from documentation (https://freeswitch.org/conflu
>>>> ence/display/FREESWITCH/mod_callcenter). So far everything works well
>>>> except cc_warning_tone playback. We are never getting tone when some
>>>> connect to agent.
>>>>
>>>> Debug Logs :
>>>>
>>>> FS cli Log : https://pastebin.freeswitch.org/view/f9be26b9
>>>> Log with sip debug : https://pastebin.freeswitch.org/view/aab8ea85
>>>> Log with sip debug + loglevel 9 : https://pastebin.freeswitch.or
>>>> g/view/ff793521
>>>>
>>>> Any hint?
>>>>
>>>>
>>>> Best Regards
>>>> --
>>>> Samir Doshi
>>>> *iNextrix Technologie**s Pvt. Ltd*.
>>>> http://www.inextrix.com
>>>>
>>>>
>>>>
>>>> *Disclaimer:*
>>>> The information contained in this communication is confidential and may
>>>> be legally privileged. It is intended solely for the use of the individual
>>>> or entity to whom it is addressed and others authorised to receive it. If
>>>> you are not the intended recipient you are hereby notified that any
>>>> disclosure, copying, distribution or taking action in reliance of the
>>>> contents of this information is strictly prohibited and may be unlawful.
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>> switch-users
>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>>
>>> --
>>> Ítalo Rossi
>>> italo at freeswitch.org
>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>



-- 
Ítalo Rossi
italo at freeswitch.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20161108/d4e3d6fe/attachment.html