[Freeswitch-users] Issue with cc_warning_tone in mod_callcenter module

[Samir Doshi]

Hi,

I tried with cc_outbound_announce variable but getting same result.  Not
getting alert tone.
Any other things should I look?


Best Regards
--
Samir Doshi
*iNextrix Technologie**s Pvt. Ltd*.
http://www.inextrix.com



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On Sun, Nov 6, 2016 at 3:30 PM, Samir Doshi <samir.doshi at inextrix.com>
wrote:

> Thanks. I will give a try and get back to you with result.
>
>
> Best Regards
> --
> Samir Doshi
> *iNextrix Technologie**s Pvt. Ltd*.
> http://www.inextrix.com
>
>
>
> *Disclaimer:*
> The information contained in this communication is confidential and may be
> legally privileged. It is intended solely for the use of the individual or
> entity to whom it is addressed and others authorised to receive it. If you
> are not the intended recipient you are hereby notified that any disclosure,
> copying, distribution or taking action in reliance of the contents of this
> information is strictly prohibited and may be unlawful.
>
> On Sat, Nov 5, 2016 at 1:31 AM, Ítalo Rossi <italo at freeswitch.org> wrote:
>
>> mod_callcenter.c:1776 Agent 8003 answered "Outbound Call"
>> <D0820833573222> from queue agent8003 at default (Recorded)
>>
>> From this line you're using callback agents and the variable should be
>> cc_outbound_announce instead of cc_warning_tone, this one is specific for
>> uuid-standby agents
>>
>> On Fri, Nov 4, 2016 at 3:36 PM, Samir Doshi <samir.doshi at inextrix.com>
>> wrote:
>>
>>> Hi,
>>>
>>> We are doing impementation using mod_callcenter module by taking
>>> reference from documentation (https://freeswitch.org/conflu
>>> ence/display/FREESWITCH/mod_callcenter). So far everything works well
>>> except cc_warning_tone playback. We are never getting tone when some
>>> connect to agent.
>>>
>>> Debug Logs :
>>>
>>> FS cli Log : https://pastebin.freeswitch.org/view/f9be26b9
>>> Log with sip debug : https://pastebin.freeswitch.org/view/aab8ea85
>>> Log with sip debug + loglevel 9 : https://pastebin.freeswitch.or
>>> g/view/ff793521
>>>
>>> Any hint?
>>>
>>>
>>> Best Regards
>>> --
>>> Samir Doshi
>>> *iNextrix Technologie**s Pvt. Ltd*.
>>> http://www.inextrix.com
>>>
>>>
>>>
>>> *Disclaimer:*
>>> The information contained in this communication is confidential and may
>>> be legally privileged. It is intended solely for the use of the individual
>>> or entity to whom it is addressed and others authorised to receive it. If
>>> you are not the intended recipient you are hereby notified that any
>>> disclosure, copying, distribution or taking action in reliance of the
>>> contents of this information is strictly prohibited and may be unlawful.
>>>
>>> ____________________________________________________________
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>>
>>
>>
>> --
>> Ítalo Rossi
>> italo at freeswitch.org
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
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>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
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>
>
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