[Freeswitch-users] How to figure out mod_sofia.c:4391 Gateway 'vgaccount' is down!

David Villasmil david.villasmil.work at gmail.com
Thu Nov 3 18:11:08 MSK 2016


How dis you disabled them?
On Thu, Nov 3, 2016 at 11:05 AM John Covici <covici at ccs.covici.com> wrote:

> I have found those options pings to be very unreliable, so I have
> disabled them for all my trunks, and they seem to be fine.
>
> On Thu, 03 Nov 2016 10:31:56 -0400,
> David Villasmil wrote:
> >
> > [1  <multipart/alternative (7bit)>]
> > [1.1  <text/plain; UTF-8 (quoted-printable)>]
> > [1.2  <text/html; UTF-8 (quoted-printable)>]
> > In some cases we want to disable the pinging altogether, i haven't found
> a way to do it, though.
> >
> > On Thu, Nov 3, 2016 at 6:58 AM Steven Ayre <steveayre at gmail.com> wrote:
> >
> >  Can you get a packet trace of the OPTIONS? This could mean you're
> getting packet loss, or the gateway isn't responding to some of the OPTIONS
> packets. If it's not 100% loss it'd let some packets through but
> occassionally drop others
> >  which can make the state flap between up and down. You can tune
> ping-min and ping-max to handle a small amount of missed OPTIONS without
> marking it as down. Although if there is loss it's likely going to impact
> on call quality.
> >
> >  -Steve
> >
> >  On 2 November 2016 at 19:17, Muhammad Naseer Bhatti <nbhatti at gmail.com>
> wrote:
> >
> >  Yes it is. The gateway works perfectly and out of sudden it goes down.
> But then  FreeSWITCH takes a few seconds to retry and then marks it back up.
> >
> >  via Newton Mail
> >
> >  On Wed, Nov 2, 2016 at 10:14 PM, David Villasmil <
> david.villasmil.work at gmail.com> wrote:
> >
> >  Is the gw responding the OPTIONs?
> >  On Wed, Nov 2, 2016 at 3:11 PM Muhammad Naseer Bhatti <
> nbhatti at gmail.com> wrote:
> >
> >  I am trying to diagnose a gateway down issue,
> >
> >  2016-11-02 17:59:41.304402 [ERR] mod_sofia.c:4391 Gateway 'vgaccount'
> is down!
> >
> >  (Yes it’s a little old version but need to figure out the root cause)
> >
> >  I have the gigantic sip trace and the log files but not able to figure
> out why I am seeing this message. Though at the same time I am able to ping
> the gateway fine from the same machine. What sort of symptoms should I
> >  look for in the log files? I am already looking into network
> connectivity and other system log files but nothing as of now.
> >
> >  Thanks.
> >
> >  via Newton Mail
> >
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>
> --
> Your life is like a penny.  You're going to lose it.  The question is:
> How do
> you spend it?
>
>          John Covici
>          covici at ccs.covici.com
>
> _________________________________________________________________________
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>
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