[Freeswitch-users] How to figure out mod_sofia.c:4391 Gateway 'vgaccount' is down!

[John Covici]

I have found those options pings to be very unreliable, so I have
disabled them for all my trunks, and they seem to be fine.

On Thu, 03 Nov 2016 10:31:56 -0400,
David Villasmil wrote:
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> In some cases we want to disable the pinging altogether, i haven't found a way to do it, though.
> 
> On Thu, Nov 3, 2016 at 6:58 AM Steven Ayre <steveayre at gmail.com> wrote:
> 
>  Can you get a packet trace of the OPTIONS? This could mean you're getting packet loss, or the gateway isn't responding to some of the OPTIONS packets. If it's not 100% loss it'd let some packets through but occassionally drop others
>  which can make the state flap between up and down. You can tune ping-min and ping-max to handle a small amount of missed OPTIONS without marking it as down. Although if there is loss it's likely going to impact on call quality.
> 
>  -Steve
> 
>  On 2 November 2016 at 19:17, Muhammad Naseer Bhatti <nbhatti at gmail.com> wrote:
> 
>  Yes it is. The gateway works perfectly and out of sudden it goes down. But then  FreeSWITCH takes a few seconds to retry and then marks it back up.
> 
>  via Newton Mail
> 
>  On Wed, Nov 2, 2016 at 10:14 PM, David Villasmil <david.villasmil.work at gmail.com> wrote:
> 
>  Is the gw responding the OPTIONs?
>  On Wed, Nov 2, 2016 at 3:11 PM Muhammad Naseer Bhatti <nbhatti at gmail.com> wrote:
> 
>  I am trying to diagnose a gateway down issue,
> 
>  2016-11-02 17:59:41.304402 [ERR] mod_sofia.c:4391 Gateway 'vgaccount' is down!
> 
>  (Yes it’s a little old version but need to figure out the root cause)
> 
>  I have the gigantic sip trace and the log files but not able to figure out why I am seeing this message. Though at the same time I am able to ping the gateway fine from the same machine. What sort of symptoms should I
>  look for in the log files? I am already looking into network connectivity and other system log files but nothing as of now.
> 
>  Thanks.
> 
>  via Newton Mail
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-- 
Your life is like a penny.  You're going to lose it.  The question is:
How do
you spend it?

         John Covici
         covici at ccs.covici.com