[Freeswitch-users] How to figure out mod_sofia.c:4391 Gateway 'vgaccount' is down!

[Muhammad Naseer Bhatti]

If I Send a ping OPTIONS and don’t get a reply back, that won’t be shown in
the trace. The trace will only show a packet was sent and no ACK was
received. This could be network or the gateway both. Either way, how should
I capture only the trace? Capture the whole trace and filter OPTIONS only?

-- 

Sent with Airmail

From: Steven Ayre <steveayre at gmail.com> <steveayre at gmail.com>
Reply: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
<freeswitch-users at lists.freeswitch.org>
Date: November 3, 2016 at 1:58:33 PM
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
<freeswitch-users at lists.freeswitch.org>
Subject:  Re: [Freeswitch-users] How to figure out mod_sofia.c:4391 Gateway
'vgaccount' is down!

Can you get a packet trace of the OPTIONS? This could mean you're getting
packet loss, or the gateway isn't responding to some of the OPTIONS
packets. If it's not 100% loss it'd let some packets through but
occassionally drop others which can make the state flap between up and
down. You can tune ping-min and ping-max to handle a small amount of missed
OPTIONS without marking it as down. Although if there is loss it's likely
going to impact on call quality.

-Steve

On 2 November 2016 at 19:17, Muhammad Naseer Bhatti <nbhatti at gmail.com>
wrote:

> Yes it is. The gateway works perfectly and out of sudden it goes down. But
> then  FreeSWITCH takes a few seconds to retry and then marks it back up.
>
>
> via Newton Mail
> <https://cloudmagic.com/k/d/mailapp?ct=dx&cv=9.1.25&pv=10.12.1&source=email_footer_2>
>
> On Wed, Nov 2, 2016 at 10:14 PM, David Villasmil <
> david.villasmil.work at gmail.com> wrote:
>
> Is the gw responding the OPTIONs?
> On Wed, Nov 2, 2016 at 3:11 PM Muhammad Naseer Bhatti <nbhatti at gmail.com>
> wrote:
>
>> I am trying to diagnose a gateway down issue,
>>
>> 2016-11-02 17:59:41.304402 [ERR] mod_sofia.c:4391 Gateway 'vgaccount' is
>> down!
>>
>> (Yes it’s a little old version but need to figure out the root cause)
>>
>> I have the gigantic sip trace and the log files but not able to figure
>> out why I am seeing this message. Though at the same time I am able to ping
>> the gateway fine from the same machine. What sort of symptoms should I look
>> for in the log files? I am already looking into network connectivity and
>> other system log files but nothing as of now.
>>
>> Thanks.
>>
>> via Newton Mail
>> <https://cloudmagic.com/k/d/mailapp?ct=dx&cv=9.1.25&pv=10.12.1&source=email_footer_2>
>> _________________________________________________________________________
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>>
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>
> _________________________________________________________________________
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>
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>
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