[Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP?

[Moishe Grunstein]

It is probably sending call to your extension at domainname, if your external ip is your domain name then you will see the external ip.
Is your endpoint registered? How often is it set to reregister?
Does your router have a sip alg? Are the ports opened in your firewall?
Very hard to guess without a log of a call with debug enabled.
sofia global sip trace on

Thanks,

Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650 888.IPPBX.US
Service Request Email: support at nysolutions.com<mailto:support at nysolutions.com>
[cid:image001.jpg at 01C72F94.9EE45D60]<http://www.nysolutions.com/>
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From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Brian Chow
Sent: Wednesday, February 24, 2016 10:00 PM
To: freeswitch-users at lists.freeswitch.org
Subject: [Freeswitch-users] Inbound calls mis-routing routing to internal extension with external IP?

Hello all!
  I'm new to freeswitch, so I'm sure this is just a newbie configuration error.  Sorry if it's been answered a million times, my google searches always just bring up the standard NAT configuration pages.  I've already followed the confluence page on configuring NAT.

My Setup:
Freeswitch 1.6 and FusionPBX installed on a virtualized debian 8.3 instance.
SIP Provider: Flowroute

NAT: extension and freeswitch are on the same network, both of which are behind NAT and connecting to flowroute.  I configured external sip and rtp to use stun entries.  External profile is using $${external_rtp/sip_ip} for ext-rtp/sip respectively.

I have one DID configured to go directly to my one extension.  My extension can register just fine.  My extension can dial out.  When I call my cell, the call connects and I have 2 way audio.  When I dial my DID from my cell, I can see the call hitting the FS server, but instead of ringing my extension, it goes straight to my extensions voicemail (which I can just fine).

When I look the at the console, it appears (sorry if this is wrong, I'm only a day into free switch) that FS is attempting to route the call to my extension...@ my external ip?

I see this line in the console:  2016-02-24 18:56:10.453983 [NOTICE] switch_channel.c:1101 New Channel sofia/internal/<extension>@<externalip>:46072


Shouldn't that read sofia/internal/<extentsion>@<ip_of_extension>  ?

Sofia Status says:

                     Name        Type                                      Data  State
=================================================================================================
            external-ipv6   profile                   sip:mod_sofia@[::1]:5080            RUNNING (0)
                 external      profile           sip:mod_sofia@<external_ip>:5080<sip:mod_sofia@%3cexternal_ip%3e:5080>     RUNNING (0)
external::<uuid>          gateway                      sip:<flowrouteid>@sip.flowroute.com<http://sip.flowroute.com>          REGED
            internal-ipv6    profile                   sip:mod_sofia@[::1]:5060            RUNNING (0)
                 internal       profile            sip:mod_sofia@<internal_ip>:5060<sip:mod_sofia@%3cinternal_ip%3e:5060>    RUNNING (0)
=================================================================================================

If I'm completely off base here, can anyone recommend where I can start looking to change/troubleshoot the issue?  I feel like it's just me missing something, I just can't determine what that might be.

Thanks,
  -Brian
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