[Freeswitch-users] Mod_callcenter ODBC vs File

Thu Feb 11 17:38:53 MSK 2016

Give me a debug log, your odbc settings and callcenter configs so I can
take a quick look

On Thu, Feb 11, 2016 at 4:07 AM, Jai Rangi <jprangi at didforsale.com> wrote:

> I can open Jira for that. It might take a day or two. Right now dealing
> with another NAT/RTP issue we encountered with the upgrade.
> Thank you for your response.
> -Jai
>
> *Jai Rangi*
> Cebod Technologies LLC dba DIDforSale/Cebod Telecom
> O 949-471-0102 <O%20949-471-0101> | C 949-419-7634 <C%20949-742-2666> | F
> 949-269-0449 / 949-232-1410 | jprangi at didforsale.com  www.cebod.com |
> www.didforsale.com |3200 Bristol St Suite 615, Costa Mesa, CA 92626  |
>
>
>
>
>
>
> On Wed, Feb 10, 2016 at 10:57 PM, Ken Rice <krice at freeswitch.org> wrote:
>
>> is there a jira opened on this? if not, then a dev most likely wont see
>> this
>>
>>
>> On Wed, Feb 10, 2016 at 11:22 PM, Jai Rangi <jprangi at gmail.com> wrote:
>>
>>> FYI,
>>> Tested with 1.6.2, 1.6.5. Still the same issue. New call go to abandoned
>>> state immediately.
>>>
>>> -Jai
>>>
>>>
>>> On Wed, Jul 22, 2015 at 6:48 PM, Brian West <brian at freeswitch.org>
>>> wrote:
>>>
>>>> Once you test our latest release (1.4.20):
>>>>
>>>> [image: Inline image 1]
>>>>
>>>> https://freeswitch.org/jira
>>>>
>>>> Thanks,
>>>>
>>>>
>>>> On Wed, Jul 22, 2015 at 6:58 PM, Jai Rangi <jprangi at gmail.com> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> FS version:  FreeSWITCH Version
>>>>> 1.4.18+git~20150312T185523Z~4eed221b69~64bit (git 4eed221 2015-03-12
>>>>> 18:55:23Z 64bit)
>>>>>
>>>>> I found a very strange behavior on mod_call center when used with
>>>>> odbc. This was easy to reproduce when the agents are busy and new calls
>>>>> come in. New member goes in abandoned state immediately and stay in same
>>>>> state forever. Even if previous call is complete and Agent is in Waiting
>>>>> state. Infact some times new members go in abandoned state immediately even
>>>>> if the agents are available.
>>>>>
>>>>> Everything works perfect once I changed the mod_callcenter.conf.xml
>>>>> config to file only mode, new calls go in Waiting state and call is
>>>>> connected to agent as soon as the agent is free.
>>>>>
>>>>> Any idea why the new member goes in abandoned state randomly in place
>>>>> of being in waiting state? Can it be due to too small timeout in call
>>>>> center module as it query the DB every time? Can that be changed?
>>>>>
>>>>> Anyone else had smiler problem, any experience or any recommendations
>>>>> will be much appreciated.
>>>>>
>>>>> Thank you,
>>>>> -Jai
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> _________________________________________________________________________
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>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Brian West*
>>>> brian at freeswitch.org
>>>>
>>>>
>>>> *Twitter: @FreeSWITCH , @briankwest*
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>>>>
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>>>>
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>>>>
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>>>
>>>
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>>
>>
>> _________________________________________________________________________
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>
>
> _________________________________________________________________________
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-- 
Ítalo Rossi
italo at freeswitch.org
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