<div dir="ltr">Give me a debug log, your odbc settings and callcenter configs so I can take a quick look</div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Feb 11, 2016 at 4:07 AM, Jai Rangi <span dir="ltr"><<a href="mailto:jprangi@didforsale.com" target="_blank">jprangi@didforsale.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>I can open Jira for that. It might take a day or two. Right now dealing with another NAT/RTP issue we encountered with the upgrade. <br></div><div>Thank you for your response. <br></div>-Jai<span class="HOEnZb"><font color="#888888"><br></font></span></div><div class="gmail_extra"><span class="HOEnZb"><font color="#888888"><br clear="all"><div><div><div dir="ltr"><div><div dir="ltr"><font color="#888888"><div> <b>Jai Rangi</b><br><span>Cebod Technologies LLC dba DIDforSale/Cebod Telecom</span> </div> <div style="color:#8d8d8d;font-size:13px;padding:5px 0"> <a href="tel:O%20949-471-0101" style="color:#8d8d8d;text-decoration:none" target="_blank">O 949-471-0102</a> <span style="color:#45668e;display:inline-block">|</span> <span style="display:inline-block"><a href="tel:C%20949-742-2666" style="color:#8d8d8d;text-decoration:none" target="_blank">C 949-<font color="#888888">419-7634</font></a></span> <span style="color:#45668e;display:inline-block">|</span> <span style="display:inline-block"><a style="color:#8d8d8d;text-decoration:none">F 949-269-0449 / 949-232-1410</a></span> <span style="color:#45668e;display:inline-block">|</span> <span style="display:inline-block"><a href="mailto:jprangi@didforsale.com" style="color:#8d8d8d;text-decoration:none" target="_blank">jprangi@didforsale.com</a></span> <span style="color:#45668e;display:inline-block"></span> <span style="white-space:nowrap;display:inline-block"><a href="http://www.cebod.com" style="color:#8d8d8d;text-decoration:none" target="_blank">www.cebod.com</a></span> <span style="color:#45668e;display:inline-block">|</span> <span style="color:#45668e;display:inline-block"></span> <span style="color:#8d8d8d;display:inline-block"><a href="http://www.didforsale.com" target="_blank">www.didforsale.com</a> |3200 Bristol St Suite 615, Costa Mesa, CA 92626 | </span></div></font><img src="https://docs.google.com/uc?export=download&id=0Bz0cNflKgNsWQno1V3dQTzhNSUk&revid=0Bz0cNflKgNsWOFh1ZnMydnBtU1ZDLzZ2OHBMM2Y2bVQ3R1pFPQ"><br><br><br><br><br></div></div></div></div></div></font></span><div><div class="h5">
<br><div class="gmail_quote">On Wed, Feb 10, 2016 at 10:57 PM, Ken Rice <span dir="ltr"><<a href="mailto:krice@freeswitch.org" target="_blank">krice@freeswitch.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">is there a jira opened on this? if not, then a dev most likely wont see this<br><br></div><div><div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Feb 10, 2016 at 11:22 PM, Jai Rangi <span dir="ltr"><<a href="mailto:jprangi@gmail.com" target="_blank">jprangi@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div><div>FYI,<br></div>Tested with 1.6.2, 1.6.5. Still the same issue. New call go to abandoned state immediately. <br><br></div>-Jai<br><div><div><div><br></div></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Jul 22, 2015 at 6:48 PM, Brian West <span dir="ltr"><<a href="mailto:brian@freeswitch.org" target="_blank">brian@freeswitch.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>Once you test our latest release (1.4.20):</div><div><br></div><img src="cid:ii_14eb89855d3a84ad" alt="Inline image 1" height="295" width="236"><br><div><br></div><div><a href="https://freeswitch.org/jira" target="_blank">https://freeswitch.org/jira</a></div><div><br></div><div>Thanks,</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div>On Wed, Jul 22, 2015 at 6:58 PM, Jai Rangi <span dir="ltr"><<a href="mailto:jprangi@gmail.com" target="_blank">jprangi@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div><div dir="ltr"><div><div><div><div><div><div>Hello,<br><br></div>FS version: FreeSWITCH Version 1.4.18+git~20150312T185523Z~4eed221b69~64bit (git 4eed221 2015-03-12 18:55:23Z 64bit)<br><br>I found a very strange behavior on mod_call center when used with odbc. This was easy to reproduce when the agents are busy and new calls come in. New member goes in abandoned state immediately and stay in same state forever. Even if previous call is complete and Agent is in Waiting state. Infact some times new members go in abandoned state immediately even if the agents are available. <br><br></div>Everything works perfect once I changed the mod_callcenter.conf.xml config to file only mode, new calls go in Waiting state and call is connected to agent as soon as the agent is free.<br><br></div>Any idea why the new member goes in abandoned state randomly in place of being in waiting state? Can it be due to too small timeout in call center module as it query the DB every time? Can that be changed? <br><br></div>Anyone else had smiler problem, any experience or any recommendations will be much appreciated. <br><br></div>Thank you,<br></div>-Jai<br><div><div><div><br><br><br><br><br><br> <br></div></div></div></div>
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