[Freeswitch-users] Mod_callcenter ODBC vs File

[Jai Rangi]

I can open Jira for that. It might take a day or two. Right now dealing
with another NAT/RTP issue we encountered with the upgrade.
Thank you for your response.
-Jai

*Jai Rangi*
Cebod Technologies LLC dba DIDforSale/Cebod Telecom
O 949-471-0102 <O%20949-471-0101> | C 949-419-7634 <C%20949-742-2666> | F
949-269-0449 / 949-232-1410 | jprangi at didforsale.com  www.cebod.com |
www.didforsale.com |3200 Bristol St Suite 615, Costa Mesa, CA 92626  |






On Wed, Feb 10, 2016 at 10:57 PM, Ken Rice <krice at freeswitch.org> wrote:

> is there a jira opened on this? if not, then a dev most likely wont see
> this
>
>
> On Wed, Feb 10, 2016 at 11:22 PM, Jai Rangi <jprangi at gmail.com> wrote:
>
>> FYI,
>> Tested with 1.6.2, 1.6.5. Still the same issue. New call go to abandoned
>> state immediately.
>>
>> -Jai
>>
>>
>> On Wed, Jul 22, 2015 at 6:48 PM, Brian West <brian at freeswitch.org> wrote:
>>
>>> Once you test our latest release (1.4.20):
>>>
>>> [image: Inline image 1]
>>>
>>> https://freeswitch.org/jira
>>>
>>> Thanks,
>>>
>>>
>>> On Wed, Jul 22, 2015 at 6:58 PM, Jai Rangi <jprangi at gmail.com> wrote:
>>>
>>>> Hello,
>>>>
>>>> FS version:  FreeSWITCH Version
>>>> 1.4.18+git~20150312T185523Z~4eed221b69~64bit (git 4eed221 2015-03-12
>>>> 18:55:23Z 64bit)
>>>>
>>>> I found a very strange behavior on mod_call center when used with odbc.
>>>> This was easy to reproduce when the agents are busy and new calls come in.
>>>> New member goes in abandoned state immediately and stay in same state
>>>> forever. Even if previous call is complete and Agent is in Waiting state.
>>>> Infact some times new members go in abandoned state immediately even if the
>>>> agents are available.
>>>>
>>>> Everything works perfect once I changed the mod_callcenter.conf.xml
>>>> config to file only mode, new calls go in Waiting state and call is
>>>> connected to agent as soon as the agent is free.
>>>>
>>>> Any idea why the new member goes in abandoned state randomly in place
>>>> of being in waiting state? Can it be due to too small timeout in call
>>>> center module as it query the DB every time? Can that be changed?
>>>>
>>>> Anyone else had smiler problem, any experience or any recommendations
>>>> will be much appreciated.
>>>>
>>>> Thank you,
>>>> -Jai
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
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>>>
>>>
>>>
>>> --
>>>
>>> *Brian West*
>>> brian at freeswitch.org
>>>
>>>
>>> *Twitter: @FreeSWITCH , @briankwest*
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>>>
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>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
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>>
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>
>
> _________________________________________________________________________
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> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
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