[Freeswitch-users] Mod_callcenter ODBC vs File

[Ken Rice]

is there a jira opened on this? if not, then a dev most likely wont see this


On Wed, Feb 10, 2016 at 11:22 PM, Jai Rangi <jprangi at gmail.com> wrote:

> FYI,
> Tested with 1.6.2, 1.6.5. Still the same issue. New call go to abandoned
> state immediately.
>
> -Jai
>
>
> On Wed, Jul 22, 2015 at 6:48 PM, Brian West <brian at freeswitch.org> wrote:
>
>> Once you test our latest release (1.4.20):
>>
>> [image: Inline image 1]
>>
>> https://freeswitch.org/jira
>>
>> Thanks,
>>
>>
>> On Wed, Jul 22, 2015 at 6:58 PM, Jai Rangi <jprangi at gmail.com> wrote:
>>
>>> Hello,
>>>
>>> FS version:  FreeSWITCH Version
>>> 1.4.18+git~20150312T185523Z~4eed221b69~64bit (git 4eed221 2015-03-12
>>> 18:55:23Z 64bit)
>>>
>>> I found a very strange behavior on mod_call center when used with odbc.
>>> This was easy to reproduce when the agents are busy and new calls come in.
>>> New member goes in abandoned state immediately and stay in same state
>>> forever. Even if previous call is complete and Agent is in Waiting state.
>>> Infact some times new members go in abandoned state immediately even if the
>>> agents are available.
>>>
>>> Everything works perfect once I changed the mod_callcenter.conf.xml
>>> config to file only mode, new calls go in Waiting state and call is
>>> connected to agent as soon as the agent is free.
>>>
>>> Any idea why the new member goes in abandoned state randomly in place of
>>> being in waiting state? Can it be due to too small timeout in call center
>>> module as it query the DB every time? Can that be changed?
>>>
>>> Anyone else had smiler problem, any experience or any recommendations
>>> will be much appreciated.
>>>
>>> Thank you,
>>> -Jai
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> _________________________________________________________________________
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>>>
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>>>
>>
>>
>>
>> --
>>
>> *Brian West*
>> brian at freeswitch.org
>>
>>
>> *Twitter: @FreeSWITCH , @briankwest*
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>> http://www.freeswitchcookbook.com
>>
>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
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>>
>> *T:*+19184209001 | *F:*+19184209002 | *M:*+1918424WEST (9378)
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>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
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>>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
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