[Freeswitch-users] mod_callcenter agents stuck in "in queue call" state with status = 'Available"

[Ashwin Rath]

Adding that i am using FS ver 1.4.18

On Sat, Nov 14, 2015 at 6:53 PM, Ashwin Rath <ashwinrath at gmail.com> wrote:

> Thanks . Exactly what i was looking for. I will run some tests and open a
> JIRA soon.
>
> On Sat, Nov 14, 2015 at 1:54 AM, Ítalo Rossi <italo at freeswitch.org> wrote:
>
>> callcenter_config agent set state testagent Waiting
>>
>> What version are you using?
>>
>> Open a JIRA with debug logs and steps to reproduce.
>>
>> > On 12 de nov de 2015, at 05:34, Ashwin Rath <ashwinrath at gmail.com>
>> wrote:
>> >
>> > Hi All
>> >
>> > I have been using mod_callcenter for a project where i often encounter
>> one odd agent not receiving calls even though his status is available. On
>> checking further i find that the state of the agent is "In queue call".
>> >
>> > Is there any CLI call that can be used to force the agent back to
>> Waiting state so he may be offered calls ?
>> >
>> > --
>> > Ashwin Kumar Rath
>> >
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>
>
>
> --
> Ashwin Kumar Rath
>



-- 
Ashwin Kumar Rath
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